Done Right Roofing Ltd

I recently used Done Right Roofing to replace my eavestroughs and downspouts and to install leaf guards. What a pleasure they were to deal with! From start to finish I found them to be:

PROFESSIONAL – the care and attention they take with the business end of things (quotes, scheduling, invoicing, communication) is the same as the care and attention they take with their installations. It was a pleasant surprise to get a quote that was complete and accurate the first time (you’d be surprised how many contractors I’ve had who show up to do a quote and do not bring a measuring tape with them and/or don’t take any notes and then give me a quote with things that are missing). Their scheduling process was very organized and seemed to run very smoothly. Their installers took the time to explain the products and how the installation was done.

PERSONABLE – everyone I dealt with was polite, pleasant, and knowledgeable, from the estimator, to the installers, to the administrative staff.

PROMPT – everything was done promptly, from the request for a quote, to the installation, to responding to my phone calls and emails.

PATIENT – they were exceptionally patient with me rescheduling the job several times when the painters took longer than expected.

PRICED FAIRLY – I am more than happy with their pricing – it was very competitive.

PARTICULAR – they are very particular about making sure the job gets done right, that everything gets cleaned up, and that the customer is satisfied. When they tell you to call them if you have any questions or concerns down the road, you can tell they are sincere – they seem to understand the importance of repeat business.

Done Right Roofing takes their business seriously and it shows in everything they do. I am very satisfied with the job they did and will absolutely use them again in the future. I have no hesitation in recommending them to others.