Done Right Roofing Ltd

Skylight Installation & Repair
AB T2Z 0N3
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HomeStars  >  Roofing in Calgary  >  Done Right Roofing Ltd  >  excellent customer service
Carrie Draudson from Calgary
Carrie Draudson from Calgary
2 reviews Calgary, AB
10/10

excellent customer service

I started out with a not great experience with an employee who isn't with Done Right Roofing anymore. I have to stay Done Right Roofing stepped up and fixed the problem with exceptional service. Darcy and the rest of the staff were competent, thorough and paid attention to detail. My loft roof shingles were completely replaced. I couldn't be happier that I chose Done Right Roofing for the job. And would not hesitate to recommend them. They care about their customers! Thank you!

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Edited on Nov 6, 2017: Hi Carrie, Thank you for taking the time to update your review. We are so relieved that we were able to find a resolution that we could both be happy with. We really appreciate your willingness to work with us on this!

Previous versions of this review:

Carrie Draudson from Calgary
Carrie Draudson from Calgary
2 reviews Calgary, AB
2/10

retabb my roof

I used Done Right after the big wind storm in Springbank. They sent a very slick, aggressive salesman who was a sub-contractor who convinced us rather than replacing the shingles was the way to go. Told me that they would also inspect the roof and fix and or replace any flashing that needed to be done. My experience was that nothing was inspected or fixed and the job was completed as fast as possible. Felt very fly by night. Would not use this company again. What prompted me to right this review is what they write in their ads and what we experienced where the total opposite.

Approximate cost of services:
$12,000.00