Elite Construction And Renovations

Builders
Toronto ON M1N 2X4
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Elite Construction And Renovations
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Reviews for Elite Construction And Renovations

Average customer rating:
9.4 10 (33 reviews)

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Sinead in Toronto
Sinead in Toronto
1 review Toronto, ON
10/10

Bathroom Reno

Jay and team did a great job on our very dated bathroom, helping us plan and decide what we should do to suit our budget. They we all very professional, the workmanship was great and we are hoping to get them back to do our kitchen soon!

0 of 1 people found this review helpful.
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Company Response

Appreciate it Sinead!

Shirley & John Price in Scarborough
Shirley & John Price in Scarborough
1 review Scarborough, ON
10/10

2-storey addition with basement on back of my house

Jay and his incredible crew did an amazing job on a very big project. Jay was enormously helpful in the planning of the project 6 months before any work was started, and he worked closely with us all the way through. We were throroughly impressed with the professionalism demonstrated by Jay and every crew member and sub-contractor we came into contact with. The quaility of the workmanship and attention to detail was extraordinary. The project came in way under-schedule (unheard of in this business)...we were back in our home (which was completely gutted and had the back torn off) in just over 3 months! We have been raving about Jay and Elite to everyone we know and have referred many friends/colleagues to him.

0 of 1 people found this review helpful.
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Company Response

Thank you Shirley and John!

Richard MacNeil in Toronto
Richard MacNeil in Toronto
1 review Toronto, ON
10/10

kitchen & dining room gut and reno

On time and on budget. Jay has assembled a team that care about their work and it is reflected in the quality of the finished product.
Many thanks. Well done.

0 of 1 people found this review helpful.
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Company Response

Appreciate it Richard!

Kevin in Leslieville
Kevin in Leslieville
10 reviews Toronto, ON

First Review

2/10

Kitchen renovation

There is simply nothing Elite about Jay McDonald's Elite Construction and Renovations. Everything about having Elite complete this kitchen renovation was an issue. Jay is not customer centric and he clearly did not have our best interests in mind throughout the 3 week renovation. Jay looks after Jay. Here is my story.

The very first day of the demolition it came to light that the joists in my kitchen ceiling were sagging and had to be dealt with before the new drywall ceiling could be constructed. The house is nearly 100 years old. Jay McDonald offered me two options. Rip out the joists and start again, which wasn't practical and would have caused a lot of collateral damage or jack up the joists, sister some new ones and go on from there. Jacking up these joists (which were not in danger of collapse and were still structurally sound) would have caused a great deal of cracking and damage to the second floor plaster walls which I was not prepared for, but which at the time seemed like the only option.

That evening I consulted with a few other people who had some expertise in this area and the consensus was, DON'T JACK. There was a third option all along that Jay didn't share with me. That was, square off the ceiling area with new sistered joists and proceed from there. When I presented this option to Jay the following morning, he said fine we'll go that way. I even had an architect neighbour come and assist me in dealing with Jay which Jay resented enormously. He sarcastically mentioned "your engineer buddy" several times throughout the day. That was the first moment that I started to lose confidence in Jay and began to realize that Jay was in this for himself and not us homeowners.

Next began the ceiling construction and Jay did not employ drywallers for this task. It took an entire day for 9 panels to be placed and that was working with a drywall lift! At the point this was finished, there was a very obvious rough edge where two panels met that looked like one panel was cut with a butter knife. I brought this to the attention of the guys doing the drywall who insisted this would be covered by the tape and mudding process. Tape and mud went up and the seam was still clearly visible. Then I was told that they had an expert who would do the final mudding and sanding and he would conceal this seam. Expert or not, it took too much material and I now have a VERY VISIBLE bulging seam. Jay's response to this? "I think it's a great ceiling for a drywal ceiling.". This was the moment I realized that I had to watch everything that was happening because clearly Jay wasn't.

Jay's motto: Admit no wrong. Blame everything else.

Throughout the rest of the process there were numerous conflicts with Jay. He thought nothing of yelling at me or berating my opinions. He just kept saying he did this all the time and I should just let him get on with it. He was beligerent with me and made it clear that he felt I was the problem, not him.

I will say this. Jay has access to some good subcontractors. The tile work was very good as was the electrical. However after running all over town looking for a specific coloured grout for my slate floor, I am now having grout haze problems with efflorescence and despite my complaints, Jay has done nothing about it nor offered any useful advise, counsel or remedy. He just shrugs his shoulders in an "oh well" kind of way and I have to live with my grout colour variations that go from moss (my intended choice) to predominantly grey.

When it came to painting we had yet another arguement when I insisted they clean up the drywall dust before starting to apply paint. Common sense. Best practice for paint application. But no, Jay had to argue and fight about it and only when I absolutely insisted did he acquiesce. His rationale was that the drop cloths were protecting the newly laid floor and should remain undisturbed despite being covered in drywall dust. Ultimately the drops were removed and rosin paper was laid to protect the floor. After all the arguing and undue stress.

By the time the whole ordeal was over, I couldn't wait to see the last of him. Unfortunately I have a drywall seam, grout haze, and a lousy French door paint job to remind me of Elite Construction.

10 of 12 people found this review helpful.
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More about Elite Construction And Renovations

Getting started can sometimes be a daunting task to any homeowner. That’s where our Design/Build expertise can help simplify things. Once we have a basic understanding of what you are trying to achieve, we can design and build a space that perfectly meets your requirements.

At Elite Construction and Renovations, our clients needs come first. Upon your initial meeting, you’ll know you’re working with a company that cares about your project as much as you do. We promise to work with our clients to help them fulfill their vision of their dream home.

CATEGORIES
Builders and Home Additions
SERVICES
INFILLS - Build a brand new home on an existing lot. Revive your home and add value to your property. ADDITIONS - Add more living space to your existing home. Our home additions are designed to give you the extra space you need to live comfortably. RENOVATIONS - Transform your existing living space and make your dreams a reality. UNDERPINS - Increase basement ceiling height to achieve new living space.
SPECIALITIES
What separates us from our competitors is our ability to build our custom homes in 6 months or less without compromising quality. This is achieved by our team of highly experienced professionals who work with you from initial conception to construction completion and ensure your project is completed within your budget. It is our guarantee that if we exceed 6 months to build your custom home, we will reimburse you of any temporary living expenses you may incur.
WEBSITE
http://www.elite-construction.ca
NUMBER OF EMPLOYEES
12
LICENSES
City of Toronto Licensed Builder
MEMBERSHIPS
Better Business Bureau, BILD Toronto
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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