Urban Piping Ltd.

Plumbing
Calgary AB T2C 4J2
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HomeStars
Plumbing
Urban Piping Ltd.
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89%

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Reviews by rating (past 12 months)

Reviews for Urban Piping Ltd.

Average customer rating:
9.8 10 (127 reviews)

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Patrick
Patrick
1 review Calgary, AB
10/10

Water Heater Replacement

Fast, friendly and punctual. Technition was pleasant and efficient. Gave helpful advice for regular manintance of water heater. Very satisfied.

Approximate cost of services:
$1,260.00
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Company Response

Thank you Patrick, I'll be sure to extend your compliments to Jordan.

Gord E.
Gord E.
1 review Edmonton, AB
10/10

Replaced all PolyB waterlines in large two story home.

Graham and his professional crew completed an outstanding job of removing and replacing all PolyB lines with PEX, including fixing all drywall, ceilings and paint. They were competitively priced and it looks better than new. The key advantage when using Urban Piping is that their plumbers, dry-wall and painters work shoulder-to-shoulder to make certain that the job is done on time, with an excellent finished product and with minimal inconvenience to the client. They have earned our highest trust and recommendation!

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Gord for putting your trust in myself and the team. I'm glad we met and exceeded your expectations.

Remember me if you plan on riding yourself of those beautiful antique Honda CL's

Graham

Juan Campos
Juan Campos
3 reviews Calgary, AB
10/10

Water Tank installation.

Graham was fantastic, I called on Friday to replace a broken hit water tank and Urban Piping was able to accommodate us on Saturday, and the job was done very thoroughly and promptly.

Approximate cost of services:
$1,100.00
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Company Response

Thank you for the kind words

Amber
Amber
1 review Calgary, AB
10/10

Bathroom Renovation

Urban Puping was wonderful to deal with and got the work done when they said they would be done by! Thanks Urban Piping!!

Approximate cost of services:
$2,500.00
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Company Response

Thank you Amber, it's always a pleasure working with yourself and Triple H interiors. Look forward to your next Reno

Marilyn in Calgary
Marilyn in Calgary
2 reviews Calgary, AB
10/10

Water Leak

Thanks to Graham and crew for coming out to assess a water leak. We weren't 100% sure on where it was coming from but it didn't take him long to find out. Once he found out, he was able to get the parts quickly and fix it within an hour.

I also needed a new water softener and some maintenance work done on our R/O system. They were extremely accommodating and able to replace the water softener today and parts are ordered for the R/O system.

Will definitely be our go to plumber from here on in!! Thanks Urban Piping!!!

Approximate cost of services:
$2,400.00
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Wayne in Calgary
Wayne in Calgary
1 review Calgary, AB
10/10

Repair leaking humidifiers on furnace

I discovered a minor leak near the furnace and it looked like it was a humidifier problem. I received an immediate answer when I called and Graham came to the house at the agreed upon time the next day. He fixed the problem quickly and was very friendly and professional. We have two humidifiers as we have dual furnaces, and a few days later the second humidifier was leaking at the copper pipe. Once again, Graham came out and fixed this second problem within 10 minutes. On this second service call, he also gave me advice on repairs to leaky outdoor taps.

This company also installed our replacement hot water tanks a number of years ago and we've been very satisfied customers.

We will definitely recommend this company to others! Kudos to this local firm!

Approximate cost of services:
$200.00
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James in Calgary
James in Calgary
1 review , ON
10/10

Water tank

My water tank gave out this past week I gave Urban piping a call Graham Drew answered the phone late at night he is very professional and try to troubleshoot it over the phone and when nothing seem to work he said he'd come first thing in the morning and was a man of his word showed up at my house looked at the unit and then told me I would need a new one and within the hour he had one on site and another hour he had it installed and working again I would highly recommend this company to my friends and family and if I have any more issues Graham Drew at a urban piping ltd will be the first person I call . Once again thank Gramham Drew

Approximate cost of services:
$750.00
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Company Response

I really want to thank you for taking the time to leave this review, I means a lot to me.

I know in this day an age finding a company that has a professional answer the phones is a rarity, I personally make sure that I am always the on call guy to make sure our clients are always speaking to a knowledgeable plumber at all times.

NCameron in Calgary
NCameron in Calgary
3 reviews Calgary, AB
10/10

Poly-b Remediation/ Replacement

We contacted Urban Piping to complete a poly-b remediation in our home. Graham was very knowledgeable and answered all of our questions before the work began.

We really appreciated Urban Piping going above and beyond including using an air scrubber during the project to keep the house clean. They made every effort to give suggestions throughout the project and worked very hard to get the work done in a tight timeline.

Graham personally came back to our house when the project was complete to discuss the invoice and any final questions or problems we might have had. You don't normally get this kind of service from other contractors and it definitely put us at ease.

We chose to use Urban Piping because of their impressive experience with poly-b remediation and because they answered every question we had and made sure we were completely satisfied. We would absolutely recommend them to others for this work to be completed in their home.

Approximate cost of services:
$9,300.00
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Company Response

Thank you so much for the in-depth review

Private User
Private User
Private User reviews Edmonton, AB
10/10

Hot Water Tank Replacement

After having a bad experience with two other heating/plumbing companies, I found Urban Piping. I spoke with the owner, sent him photos of the job site, and booked a time for him to come out. He came out with another journeyman plumber, got the "weird" job done and went above and beyond- taking care of a few extra details. This company does what they say they will do. The owner, Graham, is a nice guy to deal with. I would highly recommend this company.

Approximate cost of services:
$1,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you Heidi, glad we could do what the others couldn't!

Andrea
Andrea
1 review Calgary, AB
10/10

Replace Poly B piping

Urban Piping was a lifesaver! I discovered a leak in my kitchen ceiling Sunday afternoon and called Clearview Plumbing to fix it (I have used them for drain clearing in the past) and they were unable to access to leaking pipe. Clearview told me I had Poly B and should replace everything, but until we did the replacement the water would have to remain off. Clearview provided me with a quote for approximately $18,000 to replace the piping "as best they could", however I would have to find someone else to do the drywall repair and painting.

Luckily I stumbled upon Urban Piping as I was researching Poly B online and contacted Graham for a quote. Urban Piping's quote was approximately $19,000 however that included all drywall repair and painting. Also, Graham guaranteed me they would remove all of the Poly B from the house, even from the near impossible places like behind my new showers!

As well, while Graham was at my house preparing a quote he also spent three hours (at no charge) finding the exact place of the leak in my kitchen ceiling and was able to repair the pipe so we could use the water in the house!

The work only took a week and when I moved back in I couldn't tell where any of the work had been done, the walls and ceiling looked perfect. The house was very clean as well, Urban Piping uses air scrubbers which take the dust from the drywall out of the air and keep it from making a mess in the house. I didn't have to clean anything, just moved back in.

Graham and his team tested all my fixtures as well before declaring the job done and noticed that when you ran a lot of water (multiple showers at the same time) my downstairs shower started to back up so recommended that they come back in May to clean out all of the drains and check my sewer main to ensure there are no tree roots causing problems (I have a large tree in my front yard).

Overall a fantastic experience, I would recommend Urban Piping for all your plumbing needs and especially for Poly B replacement!

Approximate cost of services:
$19,000.00
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Company Response

Wow Andrea! This is a stellar review. I really appreciate these extremely positive reviews to
Showcase how outstanding my team is at poly replacement!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Urban Piping Ltd.

Urban Piping is your go-to destination for all your residential plumbing needs. With multiple offices across western Canada, we offer a comprehensive service for Poly B™ replacement. Our service includes re-piping, drywall, and paint repair, all completed in-house by our team of experienced, licensed, bonded, and insured plumbers. We pride ...
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