Urban Piping Ltd.

Graham was punctual on his visit to my suite & looked at my bathtub faucet for which he charged a reasonable $80 call-out fee. Before leaving, he told me that parts would need to be ordered & that he would contact his rep to find out if parts for this particular brand could be found. He knew that I would be renting my suite in just over a week & that getting this done quickly was an issue. He assured me he'd call me with an update as soon as the weekend was over. Nothing, so I called him & despite leaving voice mail, have not gotten any response. This is completely unprofessional & has left me w/ little time to call a real plumber to set this right before my tenants move in. I'm very disappointed & would NOT recommend Graham to anyone.