replace lead pipe on main supply line
I was digging in my basement to lower the floor and while trying to discover my main drain, I accidentally knicked the old lead supply pipe. I taped it up so it wouldn't flood my basement and started my phone calls. Anta responded quickly. They were completing my sentences when I explained my dilemma to them which gave me confidence they knew what they were doing. They told me what needed to be done and why and how it would actually improve my water flow and how the city would expedite what they needed to do (replace their lead pipe in priority sequence (12 weeks instead of a year) once I had my side done). They also told me the cost which I thought was too much. I called around. Usually it's $500 more from two other companies and even more from others. I spoke to a friend who had had it done recently without the time pressures and he said, "hey, that's a good price"
I called them back, they came in two days, they were safe by checking for gas lines first. They brought 3 guys, dug a hole outside my house, put the new pipe in place, hooked it up, filled the hole back in with gravel (i'll cement it later) and called me at 3 to tell me they were done. While cutting the concrete the dust got on my neighbour's porch and baby carriage - they sprayed it all down and apologized to my neighbour for me as well.
Anta came highly recommended to me from a friend and I'll do the same.
Quick quality cheap - I say pick two. Anta gave me all three and I was pleasantly surprised.
- Approximate cost of services:
- $2,000.00
- Company Response
Although in this scenario was accidental, it is always good to replace the lead water supply lines in order to ensure that the water in your home is potable. This is especially crucial if there are any seniors or children in your household. We like to provide this assurance to our customers and at a fair price. Our technicians are excellent professionals and are experts in the area of water supply lines. We cannot express in words the professionalism our technicians demonstrate and can only say that we are called that you were able to experience it. We greatly appreciate your business and hope that we have created a lasting business relationship! Thank you