Mr Roof Repair.Ca

I found Juff's Roofing and Mr. RoofRepair on this site and liked the reviews so decided to give them a shot. I had a leak in one spot on my roof and knew that many companies would try to get me to replace the whole roof. Arthur came out and fixed it the day after I placed the repair call. He took pics which he emailed to me, and he also explained the problem and how he fixed it.

I few weeks later I got another leak in another area of my roof. I called MrRoofRepair again and Arthur came out once more. A couple days later, it rained and the roof still leaked. Arthur had repaired one area that I had mentioned but there was another source and so he came out and repaired it again, no questions asked and no extra charge. Believe it or not, it leaked again! You would think this is a bad review, but it's not. I actually asked Mike and Arthur to quote on a new roof, knowing the previous owner had not done a great roofing job. Arthur came back a third time, and found every possible nook and cranny and caulked everything he could see. Now, they could have charged me for subsequent visits - after all, a roof can leak in more than one location. They also could easily have told me I needed a new roof. They did neither. They fixed the problem. They didn't hassle me to charge me and they said aside from a couple of issues, my roof is just fine and doesn't need replacing. I really appreciate the level of service, professionalism and willingness to get it right. If I hadn't had the first experience where Arthur fixed it right the first time I might have been a bit wary with my other experience, but honestly.... Even though there was a bit of leaking a couple more times than I would have liked, these people took responsibility and warranteed their work. I will definitely use them again and have already referred them by word of mouth.