Mr. Rooter Plumbing Of Ottawa

Drain Services
Ottawa ON K1G 3N2
Write a Review
Write a Review


HomeStars
Drain Services
Mr. Rooter Plumbing Of Ottawa
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.6 10 (270 reviews)

Sort by

Nicole F.
Nicole F.
1 review Ottawa, ON
10/10

Plumbing - Cast Iron to PVC - The *Whole* Thing

This was a big project. To say I was stressed about it, is an understatement. The job required cutting through the basement floor and trenching down to the existing (failed) cast iron as well as excavating my front yard and replacing the failed line to the City. In addition to this, they had to correct what the first company did when they (the first company) removed the cast iron stack and replaced it. All I can say is this was the best experience of 'home renovation' I have ever had. Lucas, Chris, Greg, Conner, Zach, Simon and a really nice gentleman I met but for a few moments after he washed my basement floors clean, (I had clean baseboards, people!) was the most awesome team of professionals I have ever had the pleasure of dealing with. They even showed up with plastic to cover my walls from all the dust that would be kicking up in the process. (I had already taken the time to tarp my furniture and cover my basement walls in plastic.) The unexpected cherry on top was at the end, they covered the excavated portion of my front lawn with fresh topsoil so I could seed. They booked the job for four days, but they were done in 3.5 which included the City inspectors' ok. I am so very grateful I chose Mr. Rooter to take care of my "reno". It wasn't inexpensive and (I know) there is at least one more affordable company out there. But if you have to turn around and have the work done, correctly, are you really saving money? Take it from me, Mr. Rooter is worth your business. And their work is warrantied. So, you know they will work hard so that you won't have to see them again.

Approximate cost of services:
$25,000.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
9/10

Drain uncloged

Paul arrived promptly and cleared the blockage in the kitchen sink. The job was completed professionally and tested carefully. Thanks Paul & Mr. Rooter.

Approximate cost of services:
$60,000.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

replacement for old fixtures in two bathrooms and in the kitchen

Brandon did a great job for us. Brandon took the time to explain what he was doing and why. Clearly enjoyed his job and it showed in the way he presented himself and the company. Really appreciated the effort and the price was reasonable. thank you

Approximate cost of services:
$3,000.00
Was this review helpful?
Esther in Toronto
Esther in Toronto
1 review Ottawa, ON
10/10

Installation of toilets

Jeremy was so great. He was friendly, patient, efficient, and had great advice to share and did a super job!

Approximate cost of services:
$1,000.00
Was this review helpful?
Private User
Private User
Private User reviews Gatineau,
10/10

Cleanout installation and having the drain cabled

I had a slow draining double sink that would back up after a while.

Grant the drain technician arrived on time. He provided me with my options and allowed me to make an informed decision.
I opted to have a cleanout pipe installed and to have the drain cabled. Once the drain was cleared, Grant checked it several times to ensure that it drained perfectly. Once the tests were successful Grant cleaned up the area completely.

Great efficient and thorough Job by Mr. Rooter.

Approximate cost of services:
$660.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Clear stoppage

Bruce the technician was very polite in explaining the work to be done and the options open to me. He did the work promptly and advised in other plumbing areas I should keep look into.
Great service

Approximate cost of services:
$860.00
Was this review helpful?
EB in Ottawa
EB in Ottawa
10 reviews Ottawa, ON
10/10

Courtesy Call Visit

I was provided with a great and appreciated courtesy call visit by Brandon from Mr. Rooter Ottawa. I would recommend his and the company's services.

Approximate cost of services:
$0.00
Was this review helpful?
Diane
Diane
0 reviews Ottawa, ON
10/10

Fantastic, friendly and Reliable

Very efficient and great service. Riley was very knowledgeable. We can truly count on this company for good service.

Approximate cost of services:
$800.00
Was this review helpful?
Peter in Toronto
Peter in Toronto
2 reviews Ottawa, ON
10/10

Replacing a lead feed-water pipe

Mr. Rooter was recommended to me by a neighbour who had extensive work done and a good experience. My job was also going to be extensive and expensive. I was quite satisfied that I got value for money.
Their planning process worked through several approaches, examining costing, technical difficulty, timing and impact on neighbours.
Work was delivered on time and within budget.
The team took a clear and deserved sense of pride in the high quality of workmanship.
Cooperation and teamwork among the workers and management was exemplary.
The project manager advised on how to secure the required permits (my responsibility as a cost savings effort).
Communications were excellent. For example, before the crew arrived on any particular day, I was advised by a messaging app who was coming and when.

Approximate cost of services:
$15,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
https://www.mrrooter.ca/ottawa/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.