Matthew diagnosed the program (door lock) immediately, ordered the part and returned a couple of days later to install. A No nonsense, professional approach, from a friendly individual working in difficult Coranavirus circumstances. A shout out also to the very friendly dispatcher.
- Company Response
Thank you, Steve & Linda for you lovely review. It was our pleasure to have had the opportunity to service your washing machine for you. We take pride in our technician’s knowledge and ability to get the job done as quickly and cost effectively as possible. We will be sure to pass along your kind comments to Carol - our customer service lead. Carol takes immense pride in her work and we are happy to hear our customers have experienced the care and sunny disposition she brings to work every day that keeps us all going. Keep well and stay safe!