I was fortunate to connect with the legendary Matthew when my 25 year old dryer stopped heating. Most technicians would just write it off, but he recognized it as a well made appliance and made the effort to fix it. Not only did he track down the necessary part, and install it neatly and carefully, but he went far beyond what anyone could expect and addressed some other issues as well. He even called back to troubleshoot when I had a question. He is polite, professional and a genuinely good person. I trust him and Pro Appliance completely and wouldn't hesitate to recommend this service to anyone.
- Company Response
Paula, wow! Thank you so much for taking the time to write this wonderful review. It’s great to hear that Matthew was able to provide you with the best in class service we strive to provide all of our customers. Matthew is our most experienced technician and his dedication comes through in the pride he takes in his work. We will be sure to share your feedback with him. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to serving you for many years to come.