3 year old Samsung dryer was making a terrible noise. I sent a message to Pro Appliance through their website and received a call back within an hour from a very friendly and helpful service coordinator. She promised Matthew would call me within a couple of hours to set up an appointment. Not only did Matthew call me promptly as promised, he was able to schedule my repair same day. He arrived on time, fixed the problem quickly, and was extremely courteous and professional. I'm truly grateful to have found Pro Appliance and will definitely be calling them the next time one of our appliances turns on us.
- Company Response
Thank you, Catherine for the lovely review. Our goal is to get back to our customer and deal with the issue at hand, as quickly as possible. We take pride in the professionalism of our staff. It was our pleasure to have been of service to you.