furniture cleaning and stain treatment
Carpet & Rug Cleaning & Repairing review in
Toronto
The technician was friendly, informative and conscientious...but, after he left and our large sectional sofa dried, we could still see some stains. I followed up with 416-so-clean and the owner, Adel Majd, couldn't have been more accommodating! I explained that maybe those stains were permanent, and if that was the case, it wasn't his problem. He still insisted to come by and give it a second clean OR give me a full refund (and I didn't ask, he simply offered).
Adel returned, gave it a second cleaning, and it's great!
It's also the kind of customer service I simply don't encounter much these days.
- Approximate cost of services:
- $450.00
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- Company Response
thank you Lisa and Happy New Year.
Adel