The brick on my house is over 100 years old. It had never been repaired and was chipping and cracking and the mortar was next to nothing in many spots. After every storm, there would be small pieces of brick on the ground. I wanted it repaired not just for its own health, but so it would be strong enough to hang an air conditioning compressor on it. I called Red Robin and they got back to me right away to schedule a site visit. They submitted a quote that wasn't the lowest of the 2 others I called, but they were more than worth it. John knew what kind of brick I had, its history, the original type of mortar and what the wall needed to be sound and stay true to its heritage. The team arrived a few weeks later and worked non stop during the worst of the summer. They arrived before 8 everyday and stayed until at least 5. They ground out all the bricks on the 2-story wall. they replaced over 100 bricks. They cleaned up every night. They were polite to my neighbours who were subjected to a lot of dust (because our houses are very close together not because of Red Robin). On the last couple days of the job, Red Robin sent even more people to the job site to get it moving faster. I was impressed with the work and delighted with the results.
- Company Response
Thank you so much for taking the time in writing us this wonderful review. We try our absolute best to finish each job in a timely manner and I am thrilled to hear you are pleased with John's customer service and the work done by the team. Thank you for your business and please do not hesitate to contact for any future masonry needs. Take care and stay safe!