April 2012
Myriam - Thornhill, Ontario
Nowadays, it is a blessing to find a good contractor who santds by their WARRANTY for the work done. I am so glad that I have chosen Red Robin Masonry to repair my chimney in September 2010.
Beginning of March 2012, strong winds gusting over 100 kms swept through Thornhill, few bricks on my chimney were slightly chipped. I contacted Red Robin, they responded immediately and came to my house to take care of the chimney repair while I was away to San Francisco for three weeks. they contacted me by e-mail telling me that once they got up there, they found more repairs were to be made. They stand by their warranty and took the initiative to do a thorough repair. When I returned home, to my surprise, the chimney HAS BEEN REBUILT WITH MATCHING NEW BRICKS. I am so appreciative to their professionalism, excellent customer service and warranty.
- Approximate cost of services:
- $0.00