Integrity Masonry

Masonry & Bricklaying
Ottawa ON K1H 8B8
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Integrity Masonry

Average customer rating:
10 10 (24 reviews)

Sort by

Sigrid Vila from Ottawa
Sigrid Vila from Ottawa
1 review Ottawa, ON
10/10

Refacing of a fireplace in teh living room

We had a very short deadline to reface a very outdated fireplace in my semi-detached home, and hired Integrity Masonry to do the work . My call for a quote was answered very quickly, Nick Ford, the owner of the company, came by on a Saturday morning to look at the job and provided the quote in a short time. Once we accepted, the work started very quickly. The workers were extremely polite and professional and resolved problems (asbestos was detected on the wall, the floor and ceiling were not even) quickly and efficiently.
Nick, came by several times a day to check on progress and provide his considerable expertise to his workers, to ensure that we were pleased with the progress and to address any issues we might have. He communicates well with his workers and his clients, and during the process it became clear that he loves what he is doing and takes great pride in his work. The crew was very punctual in the morning, took very short breaks, tidied up every evening and left the house as clean as possible. We were amazed that the work was completed so, and the new fireplace looks absolutely stunning.
It was a pleasure dealing with Nick and his crew, and we are thrilled with the end result.
I highly recommend Nick and Integrity Masonry.

Was this review helpful?
Company Response

Thank You for taking the time to submit a review of our services. I am glad that you were pleased with our work. When renovating old fireplaces, we expect to run into challenges. On the rare occasion that we find asbestos, having a professional asbestos removal company take care of it safely is of critical importance. Thanks again and all the best to you both!

Julie from Ottawa
Julie from Ottawa
3 reviews Ottawa, ON
10/10

fireplace masonry

When our old gas fireplace died and we needed to replace it, we began the laborious task of searching for a new gas unit. After much research, we decided to have "Fireplace West" supply and install the new fireplace. We hired Integrity Masonry to do the stone work around the unit. We feel so fortunate to have hired these two companies to do the work! They worked very well together to coordinate and execute this job. (We have reviewed Fireplace West separately so please see their excellent review.) Nick at Integrity Masonry was absolutely great to work with. He is a very genuine, hard working mason who takes great pride in his work. Simply said, he is a perfectionist who wants to please his customers. He has a team that works with him and they are equally talented, professional, respectful and prompt. It was such a pleasure to have them working in our house! Communication is key in any renovation job. This is one of many strengths this company has. They discussed everything with us from start to finish and made many valuable suggestions. The result is that we are ecstatic with our new fireplace! Having had contractors in the past that have been a disappointment, it was truly a breath of fresh air to have met and worked with Nick and his crew. We give his company our highest recommendation!

Was this review helpful?
Company Response

Thank you for your comments. Working well alongside other professionals is something that we do frequently. It is always nice to find one that I can comfortably recommend to future clients. All the Best!

Bruce Johnston from Ottawa
Bruce Johnston from Ottawa
1 review Gloucester, ON
10/10

brick repointing and chimney cap

Nick came in clearly the lowest of three quotes and the highest in terms of his knowledge base. His staff were polite, courteous, exacting in the quality of their work and clean up was excellent.
I would not hesitate to do business with him or recommend his services.

Was this review helpful?
Company Response

Thank You! Quoting small masonry repairs is certainly not an exact science. I am often told by prospective clients who want to work with us that we came in higher than our competitors. In your case we completed the work well within time at our regular rate for a Red Seal certified mason and managed a small profit as well. It was definitely a win-win. All the Best!

John Dowell from Kanata
John Dowell from Kanata
6 reviews Etobicoke, ON

First Review

10/10

brick door and window sill repairsrepairs/

I got 2 quotes for this job. One was from a reputable company with long experience that I had hired previously. The other was from Nick Ford at Integrity Masonry, whom I did not know. The job: replace a sill and a row of bricks under our front door and the brick sill on a second floor window. Both Nick and the rep from the other, long-established firm diagnosed the problem and recommended solutions in identical manner. I concluded that Nick had the knowledge and experience I was looking for. Since Nick's price was better, I asked his company to do the job. The work was done when he said it would be and his crew showed obvious skill and pride of workmanship. Clean-up afterwards was thorough. I feel I got full value with Integrity Masonry.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the review John. All the Best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Integrity Masonry

Integrity Masonry Inc. is a professional masonry contractor providing exceptional service, value, and quality workmanship to homeowners and builders in Ottawa. Our brick and stone masons are Red Seal certified, Canada's highest standard of trade qualification. Estimates may be subject to fees. Please visit our website for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Masonry & Bricklaying pros in Ottawa?