Diagnosis and speedy, friendly repair or outside drainage pipe
I agree completely with the A+++ reviews. Our drain backed up resulting in lots of water flowing onto our basement floor. It was at about 11:30 pm. I called Mister Plumber based on the Homestar reviews and they explained to me very calmly what could have cause the problem and that coming out that night would not solve anything as they would need daylight to really see what happened.
The said they would send someone first thing. Igor arrived the next morning promptly and, before he did anything, made sure to tell me what he planned to and what it would cost. Once I agreed he proceeded to figure out what went wrong. He was more than happy to have me tag along and took the time to explain everything he was doing. He was very friendly.
Once he discovered that our tree roots had cracked open our outside drain he first made sure that I saw the problem. Then he assured me that they could get it all repaired the next day. Without a hitch, they showed up the next day and got it all taken care of, all the while making sure to return my front lawn to it's original state.
It was a great experience and I wouldn't hesitate to use them again.
- Approximate cost of services:
- $2,000.00