I hired Professional Roofers in May, there representative was friendly and easy to work with and that where it ended.
After they re-shingled my roof I got a ladder an inspected the work, needless to say I was not impressed. It looked like amateurs had done the work. Some of the shingles were over hanging the edge of the roof by 3 - 4 inches. (It should only be 1/2 to 3/4 of an inch). They missed applying chalking over about 10 nail heads (it took them 2 weeks and multiple phone call for them to come back and fix it) and the chimney flashing looks so bad that I am going to have to pay someone else to come back to fix it.
If you are going to use this company I would recommend that you inspect your roof before you pay them. The overall application of the shingles was right but all the details were all wrong.
- Approximate cost of services:
- $3,500.00
- Any advice to offer fellow homeowners facing a similar project?
- It really hard to find good roofers, but its worth the time to find the right ones or else it going to cost you more in the future
- Company Response
Hi Steve, we are very sorry to hear of your disappointment. While we are thankful you communicated your concerns of the work we did, we unfortunately don't know who you are and therefore can't say we have any records of your calls or complaints so we can further
assit you. We would like the opportunity to offer a solution that meets your standards. Our mission is to offer our customers the best satisfaction we can, which we more often than not succeed to accomplish. Thank you for bringing this problem to our attention. We look forward to hearing from you. Best regards - Professional Roofers Customer Support.