Boss Leather

From the time my wife and I visited the showroom in Bolton until after the delivery of our sofa and ottoman, the service was spectacular.

At the showroom, Robert answered all of our questions and showed us many features of which we were unaware. He spent significant time with us and took our order, explained the time for construction, the warranty to be received and the delivery method. No questions went unanswered.

Within the delivery period told to us, someone from Boss called us and arranged for a delivery time.

Adam and Julian called us from their van approximately 30 minutes before they arrived. They were pleasant, polite and obviously knowledgeable. After quickly setting up the couch, Adam reviewed the warranty and how to activate it.

My wife and I were so pleased with the couch and ottoman, that we ordered a second ottoman by phone with Robert the following day. The price was the same as the first ottoman and would be available for pickup within 3-4 weeks.

We do not have any negative comments. Keep doing what you are currently doing. Everything is perfect!

Jill & Jerry Richardson

We purchased a sofa for our living room and sectional for the media space. After a year of constant use both pieces are wearing in exceptionally well and we couldn't be happier. We recently went back to the store and the staff treated us like family. We just went in to purchase some leather conditioner (as recommended after the first year) and the staff treated us (and our bulldog) exactly the same as when we purchased the sofa and sectional. Exceptional quality of products for sale coupled with exceptional staff at Boss leather. Thank you Boss leather! Suri & Kulbir

Danielle exhibited great patience and excellent guidance in our choice of style and leather options. The result was that the finished product was exactly what we wanted. The service was excellent and the delivery was done in a professional and friendly manner. It was worth the drive to Bolton!

Everyone at Boss Leather were an absolute delight to deal with. From helping us select the perfect pieces, and even custom designing an amazing swivel cuddle chair right through to delivery our experience was exceptional. And the sofas and chairs are amazing!

Our experience at Boss leather was exceptional. Dealing with Paul and Robert was very pleasant. They explained everything about the many options we had to customize our sectional and the different types of leather and colors available. Our sectional looks amazing and of very high quality. It is very rare that you see a company offering such a high level of customer service and quality. Keep up the good work. Thank you again for helping us with our sectional.

Excellent and very knowledgeable customer service. The delivery team were very polite and attentive to our needs. I would highly recommend boss leather to anyone looking for a quality product.

Rob and everyone a Boss leather are extremely easy to work with. We walked in and were welcomed by the friendly staff. Rob helped us pick a couch that would match the furniture we have but also complimented the family room. Finding a colour is never easy but Rob did all the work and came to me with the fabrics that had great quality. The turn around time was super quick and he was very accommodating to our delivery needs. The delivery of the couches was easy and painless the guys placed it exactly where I wanted with no questions asked. Now that we have the beautiful leather couch, the quality speaks for itself! We will definitely use Boss Leather again and would highly recommend them to family and friends.

Thank you to boss leather for building our beautiful couch.

Thank you
Mr & Mrs Landolfi

I purchased my leather sofa and chair six months ago. I wanted to give it time to ensure my satisfaction and I could not be happier.

The staff at Boss is exceptional and they took the time to answer all my questions and give me all the information I needed. I can't say enough about their delivery staff either. The guys not only placed my furniture exactly where I wanted but took the time to put my floor protectors in placed and explain leather care to me.

My sofa and chair are amazing. So beautiful and comfortable, and the feel of "real" leather is incredible. I could not be happier.

Considering the longevity of leather I may not ever need to purchase from Boss again, but you can be sure I will if I need more furniture.

I spent a great deal of time researching and looking for high quality leather furniture before I discovered Boss Leather.
They have a great selection of styles and leather options to choose from.
The sales staff responded very quickly to my questions and sent me samples of leather to select from for my furniture (I live a great distance from the showroom and was not able to visit).
The entire ordering and shipping process was smooth and straightforward, there were no hidden costs or fees.
My couch and chair did arrive about two weeks later than initially estimated; however, I am very happy with the style and quality, well worth the wait.

A month of enjoyment on my new couch! A Canadian, family-owned and operated furniture business, I received exceptional service from start to finish. From deciding on the model, the options, to the type and colour of leather, Danielle was very informative and patient. She even mailed additional samples until I found the colour I wanted. It is such great quality, with meticulous stitching and beautiful leather! Delivery was right on time with friendly, careful and helpful service! The whole experience couldn't have been better. I'm looking forward to years and years of enjoyment. Thanks Boss Leather!