This is way overdue.. I found Franmac/Decks r Us on Homestars. The reviews were so great and they were in our neighbourhood. Frank was immediately responsive and came to our home within 24 hrs. Very personable, knowledgeable, and PATIENT. We had an idea of what we wanted and Frank helped us to work through and made suggestions. We ended up doing 3 projects - one after the other. .By the time we were finished, Frank and his team felt like family. There was a 4th project (Kitchen) but I needed a break so that was postponed but will start again soon. (Frank, I'll be calling).
RELIABLE and DEPENDABLE- YES. You need not worry. Every morning at 6:30..team waiting patiently in the driveway for our lights to go on!
QUALITY of WORK: YES - Frank oversees his crew. He's very particular and is sure to brief his team every morning and then checks in throughout the day to ensure the work is progressing as planned.
We started with a new fence. Wow... a little creativity went a long way! Then the Deck: We had our first summer on our new deck....My FAVOURITE place!! It was exactly what we wanted..contemporary, visually impressive, inviting, lots of room for entertaining. Our home is somewhat high from the ground (but not a walk out). We wanted it to be flush walk out from the kitchen. DONE. Large storage area beneath. Only disappointment is that the rain/snow will go through the boards so everything underneath isn't protected. We should have laid a sheet or some kind of material before laying down the floor planks.
The Master Bathroom is a showpiece. Frank's idea to do a "feature wall" is the hand's down showstopper.
The basement was raw...now is lovely with a good size finished storage room, a bedroom, and full bathroom. Another "wow" factor was the creative use of the space under the stairs. Shelves..use for books or display. And BEHIND the book shelves (still under the stairs) there is a pull out wall for storage. Brilliant.
The team cleaned up after themselves daily. Frank took care of all trash removal AND even pick up of new bathroom toilet, bathtub.. Our hardest job was just figuring out and telling him what we wanted.
Frank took care of everything, plumber, electrician, permits with the City and arranged all electrical inspections after the work was done to ensure to code.
A sincere thank you for making this renovation as painless as possible.
Rudy and Donna Quinonez - PIckering