Our home in Toronto is apparently "racoon heaven" complete with an extensive roof top garden and decking.
Since moving in two years ago, we have had racoon traffic, growling and vicious fights right outside of our bedroom window which faces onto the rooftop garden. In addition, we have had considerable damage to our ceiling in one part of the house.
After several trial and error experiences with other companies and methods, we met with Derick and his team from SWAT Wildlife. They clearly explained their approach, the costs and the one-year guarantee for their work.
They located the racoon access points and sealed them off with wire meshing. It worked perfectly for a few weeks until the racoons ate and clawed their way through another part of the deck to get to where they wanted to live.
Derick and his team made at least 10 additional visits to address the problem. Despited our offers to pay them extra for all of the trips last summer, they politely declined citing their guarantee...along with a professional determination not to be beaten by the racoons.
It worked until this year when the racoons "burrowed" through the dirt in one of the planters to regain access. This time Derick sealed of the entire space with wire. Once we knew the racoons were out of the space, He sealed it off further...during a rainstorm. We insisted on paying for his materials as the guarantee had expired months ago.
It seems to have been the perfect solution. They did what they said they would do, when they said they would do it and within the stated price.
And, they're attitudnally perfect. We would give them a higher score if there was one.