Had the Demo boys demo my old basement in my Toronto home, which at one point at been a basement apartment. Before the demo, it was easy to reach Frank, and he was able to come by a few days later and walk through the job and he was able to start a week later. I had the estimate that evening, and it was less that he had originally estimated, because he was honest in having given it more thought they could do the job in 1 day instead of 2. The team arrived on time and worked quickly and with as little disruption as possible for a job that was loud and messy. They cleaned up after they were done, and Frank even followed up with a phone call the next morning, to check on everything and make sure the dumpster had been removed. I would definitely not hesitate using them again, and probably will for a smaller kitchen demo in the near future.