The contractor installed new skylights and replaced shingles on a solarium.
Unfortunately, the roof has been leaky since the job was done . We have water stains on a large stucco ceiling and some wall sections have collapsed.
When we reported the issue in early 2016, the contractor came back and tried several potential solutions that did not end up working. He offered to return to redo the roofing job. The work was postponed several times, and at some point I stopped receiving responses for several months. This was due to a change in his email address that we were not aware of (the web site still displays the old address). I tried calling several times, but always got voicemail and did not receive a call back.
I recently got back in touch with him and asked for a refund. I am waiting for a response.