Markham Garage Doors Ltd.

Garage Doors & Hardware
176 Bullock Dr. Unit #11 Markham ON L3P
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Garage Doors & Hardware
Markham Garage Doors Ltd.
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99%

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Reviews by rating (past 12 months)
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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Markham Garage Doors Ltd.

Average customer rating:
9.9 10 (375 reviews)

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Judy in Toronto
Judy in Toronto
2 reviews Toronto, ON
10/10

New Garage Door for Custom Home

From the moment I called Markham Garage Doors, I knew we were in good hands. Louis was excellent at explaining the process, the measurements were taken the same day, delivered on time and installed perfectly. This company is awesome to deal with and everyone is so polite and professional. Thanks to everyone. Bill and Judy

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Company Response

Thanks for the wonderful review. I'm happy to hear that you had a wonderful experience, that's what we strive to deliver. Thank you for taking the time to comment on your experience Louis is an awesome team member. Thanks again for choosing Markham Garage Doors Ltd. Have a wonderful summer!!!

D Lee from Markham
D Lee from Markham
2 reviews Markham, ON
10/10

Garage Door installation

A very professional and efficient process from the initial phone call for replacement and installation of garage doors. Kevin was quick to respond and detailed with the quote and process of the job. Avery was polite, on time and efficient with the installation of 2 garage doors. There was an unexpected issue with the motor that Avery dealt with at no extra fees. Overall we are extremely satisfied.

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Company Response

Thanks for the great review. Both Kevin and Avery were happy to find out you had mentioned them in your review, you made their! Thanks again for choosing Markham Garage Doors, we truly appreciate your business. Please remember we are a phone call way if you ever have any questions. Thanks Again, have a great summer!!! Your new doors look superb!

David
David
7 reviews Toronto, ON
10/10

Repair and adjust garage doors.

Our 22-year old garage door stopped working when both cables came off the pulleys. Markham came within 24 hours, replaced the main spring and adjusted and lubricated everything. They even did a tune-up on my second door at no charge. I would definitely recommend Markham to anyone!

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Company Response

It was a pleasure working with you on this service call. Thanks for writing this wonderful review. We can't thank you enough for vocalizing your experience with our company. We will make sure Ernie is aware that you took the time to say some kind words. Cheers the Markham Garage Doors Team!

Khosrow in Brampton
Khosrow in Brampton
1 review Brampton, ON
10/10

Fair, Knowledgeable, Communicative and Easy to Work With

Five stars are for their fairness, for their being communicative, and for the company's being easy to work with:

My garage door opener turned out to have an issue of sensor alignment. The specialist on the phone, Louis, spent 15 minutes with me to teach me what the issue was and how to fix it (free of charge). The issue is fixed now.

This is in full contrast to my experience with other companies: I had the same issue last winter, I called another company and the serviceman who came to service the door opener, changed his mind about the issue several times, trying to convince me to buy a new garage door opener each step of the way while charging me $150 for the service.

I will be contacting Markham Garage Doors for future issues with my garage door as their professionalism and fairness was manifested by them helping me with the door opener. People like Louis are rare, and company's that foster this culture are hard to come by in this day and age. Markham Garage Doors might have forfeited their one time charge by helping me on the phone, but now they have gained a life-time customer who will introduce them to friends and family.

1 of 1 people found this review helpful.
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Company Response

Thanks for a wonderful review. We are glad Louis could help you sort your issue. Louis is an amazing member of our team. Many things in our industry, like most others, can be fixed with a little friendly advise. We always try our best to help you fix your issue, so that you only need us when it counts. It's easy to make money, but it's a challenge to build trust. Our service rates are very fair, but our customer service, and customer loyalty are second to none. It's great to read the feedback you have given us. It reinvigorates us to know, that the things we are doing differently, are truly appreciated by our clients. A special thanks to you, for taking the time to help spread the word, that is priceless. Thanks again from all of us at the Markham Garage Door Team! Louis will be receiving a pat on the back first thing this morning.

Service Par Exellance! in Markham
Service Par Exellance! in Markham
1 review Markham, ON
10/10

garage door repair

One of my garage door torsion springs needed replacing so I called Markham Garage Doors Ltd. It's not often that I do the "Smart" thing (ask my wife) but this company made me look like a genius. They said they would have a tech at my house in an hour and 30 minutes later I had the good fortune to meet Ernie. As he was pulling into the driveway we heard a loud "crack" and the spring on my other door snapped! Ernie was on a tight schedule but assured me he would install springs on both doors to our satisfaction before he left. Knowledgeable, personable and a gentleman to boot doe's not do Ernie justice. In today's world it's rare
when you meet an individual or company that still values its customers and delivers what they say they will. Not only did I meet a new friend
today but have a new found respect for a local company.

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Company Response

Thank you for support, and such an awesome review. We are lucky to have Ernie, he is an amazing technician. He has been a great member of our team, and I was thrilled to read this review. Thanks again and have a wonderful summer! Cheers from the Markham Garage Doors Team!

rachnanaik in Toronto
rachnanaik in Toronto
1 review Markham, ON
10/10

Garage Door Replacement

I can't say enough about my positive experience dealing with MGD Ltd. From my first call with Andrea who was personable, professional and knowledgeable and answered all of my questions. To Louis who scheduled the service quickly and efficiently and lastly to Ernie who came to replace my garage door opener. He was prompt, professional and most of all, did a great job. Overall, i would deal with MGD Ltd again and recommend them to all. Thank you.

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Company Response

Thank you for the wonderful review. We appreciate your support and you business. Andrea, Louis, and Ernie were happy to find out they were mentioned, you made our day! Cheers, we look forward to helping you in the future. The Markham Garage Doors Team!!!

K. Mustafa  in Markham
K. Mustafa in Markham
2 reviews Markham, ON
10/10

Quality workmanship at a reasonable price

I asked Markham Garage Doors to take a look at my door which needed some general maintenance. Ernie came and spent quite a bit of time replacing the springs and cables, tighened and lubricated all the parts and adjusted the garage door opener. He didn't rush his work and he triple checked everything. I'm very handy myself and know a bit about this and could see Ernie was a professional with garages. Now our 12 year old garage door operates better than when we first moved in. I couldn't be happier, let alone the peace of mind.

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Company Response

Thanks for the amazing review. We are thankful you picked our company. Ernie is a magician with old doors, we are lucky to have him on our team. Thanks again for your support from all of us at Markham Garage Doors.

May in Thornhill
May in Thornhill
1 review Toronto, ON
10/10

Excellent service

Everyone at this company is a pleasure to deal with! Louis the sales rep was so nice and patient when dealing with him at the store. The installer John did an excellent job, was nice and friendly. Robert did the capping and it looks great! I have received so many compliments on my new garage door!

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Company Response

Thanks for a great review. We truly appreciate your kind words, and the time you took out of your day to review us. We are lucky to have such a great team, as well as great Clients!!!! Thank you from all of us at Markham Garage Doors.

Peter in Thornhill in Markham
Peter in Thornhill in Markham
2 reviews Markham, ON
10/10

Garage Door repair

Found this company through Home Stars and called them late one afternoon. One of 2 doors was not working properly. Ernie agreed to come the next day but would call first. He called early the next morning and was here right on the agreed time of 11 am. Ernie was very friendly and knowledgeable and had both doors overhauled and working in no time and the cost was most reasonable. I would highly recommend this company to anyone.

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Company Response

Thanks for the wonderful review. Ernie will be so happy to read this. He is a true professional. We truly appreciate your business. We try very hard to deliver top notch service, thanks for helping support and encourage. The Markham Garage Door Team.

George
George
1 review Markham, ON
10/10

A company truly cares about you not just your money!

This review might be a bit long because MGD's Kevin and Louis truly deserve to be praised. We are a repeat customer of MGD, they always have been professional, knowledgeable and courteous. I have been working in the service industry for over 10 years, so I know what to expect from good customer service. However, this time Kevin and Louis went above and beyond, it really shows they genuinely care about their customers not just making another sale or purchase. Yesterday, during the big snowstorm my garage door was damaged by a truck and has fallen off the railing. Heavy snow was blowing in, 5 hours before office closing. Without the garage door, our inventory in the warehouse will be damaged and lost overnight. So you can imagine the urgency. My warehouse guys were trying their best to pieces together the door. And I called MGD for an onsite quote. They came in 2 hours despite the snow storm outside. While Louis was providing me with different options for repair and replace, Kevin saw us struggling to put the damaged door up, he jumped right in to help. Kevin selflessly shared his tools, his expertise and before he left, he even gave us a few bolts. Because of his instructions, we were able to put the door back on the railing before closing time. My warehouse was saved! For Kevin and Louis, it was not about just making another sale, they truly cared to help someone in need. I can't thank the two gentlemen enough. Everyone should go to MGD for their garage door needs!

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Company Response

Thank you for your very thoughtful review. We try our very best to treat our customers issues as if they are our own. We were happy to help. Thanks for opportunity! Sincerely Louis Kwong and Kevin chappel.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Markham Garage Doors Ltd.

Our team provides fast affordable service as well as new garage doors and openers. Our showroom allows customers to visualize, touch and learn about every garage product available! At Markham Garage Doors Ltd., we offer free in home quotations and accurate quotes over the phone for all types of new products and services for your existing project. Please give us a call and experience what its like to deal with an honest and friendly local company. Thanks for supporting Markham Garage Doors. 905-472-9178

Products: Garage Doors, Garage Door Openers,Garage door and opener service, Custom Carriage House Garage Doors, Aluminum Capping of Door Frames, Commercial Overhead Doors, Parts available for all makes and models.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Doors, Garage Door Openers,Garage door and opener service, Custom Carriage House Garage Doors, Aluminum Capping of Door Frames, Commercial Overhead Doors, Parts available for all makes and models.
SERVICES
Full Service Garage Door Company - for all you garage needs. Garage Doors, Garage Door Openers, Aluminum Capping, Repairs to all makes and models of garage doors and openers. Parts for sale for the do it yourselfer. You need it, we got it!
BRANDS
Lift Master, Haas Door, Clopay Building Products, Richards-Wilcox, Steel Craft, Equal Door Industries, Steel-Craft, As well as many other Brands.
STYLES
All Styles available "We are constantly searching for the hottest designs available" If you have seen something unique that you love, chances are we installed it, if not show us a picture and we will source it. Doors range from the ultra high end to the cheap and cheerful whether your dressing up your house to stand out in the neighborhood, or cleaning up your house to list for sale we have a solution for you!
SPECIALITIES
We specialize in quality workmanship with the largest selection of products to suit your needs. A Business built on knowledge, trust and honesty. "do it once, do it right" Every member of our team is an employee and has a vested interest in doing an excellent job everyday. We love what we do and it shows!
WEBSITE
http://markhamgaragedoors.com
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
MEMBERSHIPS
CFIB Member, IDA Member
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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