I had a BBQ which was used for 4 years without a really deep cleaning and then was left for a full year without being touched. I contacted BBQ Pro. From the first contact, they were professional and knowledgeable. The BBQ technician (Matt) arrived on time, was polite and very conscientious. Unfortunately, when he was working he noted one side of the lid handle had cracked. Matt reported it to me and to his company. They ordered a new piece and repaired the handle at no cost within 2 weeks.
I am very impressed with the quality of work that was done: they did what they said they would do and when they said they would do it.
My BBQ looks and works great!
- Approximate cost of services:
- $150.00
- Company Response
Thank you for the kind words! I will pass on your compliments to your technician Matt. I guess you could say we "handled" the situation well. See you at your next appointment!