Used BBQ Pro for a cleaning. Pedro was super friendly, arrived on time, and left no mess behind. I forgot to take before picture so if you guys have any you could send me I’d appreciate it! My BBQ looks new and feels new again thanks to Pedro! Easy to book and perfect work!

Buddy, I am sorry. I had no idea how badly I have treated you these past 8 years till I saw the results of your extreme makeover. Ummm...no hard feelings? You look marvellous.

Thank you Yoni ( restorer) and Mike ( parts service) for a superb, courteous, and professional execution from start to finish. finish. And a shout out to Head Office for their most impressive on-line customer management.

If I could turn the dial up to 11, I would.

On behalf of my buddy, thank you all . John

Went out of their way to accommodate me; Chrystian was outstanding in every way and a thorough professional; I would highly recommend Barbeque Pro for all your gas related services

Wow! I’m absolutely amazed! My BBQ looks stellar and performs like new. No more flare ups or carcinogenic smoke in my food. I feel confident feeding my family off my grill again. The cleaner was friendly, on time, he took great care to make sure the area was tidy and my gardens weren’t harmed. I’ve used other company’s over the years and had many bad experiences. No one compares to Barbeque Pro Inc. I’ll trust my grill with them any day. See you next year!

The BBQ Pros were just that! - Pros!!
Excellent job, my 10 year old bbq looks and works like new!!
They emailed me updates regarding my appointment, they were very neat and efficient. I highly reccomend them

Overall I’m happy with the BBQ cleaning (May 9, 2019) and would use them again. There was an issue with this 2019 cleaning and after calling them, they came back out to fix and provided a $50 credit towards my 2020 BBQ cleaning, if I chose to use them again, which I did.

They only offer full & complete detailed cleaning. Our BBQ isn’t used that much each year so I was hoping for a more basic or partial cleaning option that was a bit less expensive but that isn’t offered.

I also purchased 2 cedar plank BBQ cleaners since the traditional wire brushes used to clean BBQ's have been getting a lot of negative press in the last several years relating to the metal bristles coming off and people swallowing them and getting injured or worse.

On an initial visit ,for which I prepaid $200,the barbeque was disassembled,cleaned meticulously and at the end of the inspection,I was told that it was non functional,and required replacement parts.I agreed and 10 days later,the parts were replaced and the barbeque was working perfectly.I was charged an additional $300.00.I should have been credited $100-$150 for the first visit and was happy to pay for the second visit when the barbeque was repaired and then it should have been cleaned.I was given a $20 rebate for the first visit.
I feel that this was not fair treatment.The owner called me 3 days later and gave me $150 refund. He was away and on his return stated that there was an error in billing.Fair is fair and I very much appreciate the owner's intervention. I conclude they are honourable business people admitting they had made an error.
I shall use their services in the future. Anyone can make an error and they rectified it.

As like in every business this one made a mistake. However, what shows that they are far above and beyond the best is they admit when they make a mistake and will do everything they can make it right by refunding all my money and offered a free service at a later date. Awesome experience.

HI BBQ PRO.
I was impressed with Kyle’s work ethic.
He attacked the job with energy and with no rest stops.
He did a great job.
If I may, I would like to request that Kyle be my go to guy from here on in when I order another cleaning.
If you have more than one Kyle on staff, mine was the one who drives a Mercedes.
Best wishes to all.
Keep up the good work,
And Stay Well.
Stan T.

Starter no longer working and they told me it was damaged. My neighbour who gave me their name also told me that his starter that was working before the service was also not working after the service. Both of us were told we needed replacement parts and more service for more $$.

Odd both of us had starters that worked before a cleaning that no longer worked after the cleaning.