Reliable Home Comfort

My furnace stopped operating during a recent cold snap, and of all times this had to take place on a weekend. Yikes! I called a couple of places and Reliable was the only vendor to answer my call. Rob, one of the general managers, was honest enough to ask me - over the phone - to perform some trouble shooting steps. No success, so he made his way over later that day to diagnose the issue; he was a man of his word and returned that following Monday to carry out the repair.

I found Rob to be a very honest, soft spoken, and gentle individual. Two great examples that demonstrate how honest of a character Rob is are: I wanted to reimburse Rob after the initial visit but he politely declined and said not to worry since he did not fix anything yet; also, after fixing my furnace, Rob commented that my furnace was working great and that I should keep it as long as I can.

I might also add that they charged me a very, very fair and competitive price to replace the vent motor in my Amana furnace.

Thanks, Rob and staff, you're a great bunch of honest chaps who I will now be calling in the future for all of my HVAC requirements.

Cheers!