Victory Range Hoods

We received the hood in March but didn’t open the box until june as the Reno was delayed by Covid. The box looked okay. We discovered the stainless steel hood had been badly dented in a very visible spot. The box must have been dropped on its corner. We contacted VRH and they explained that since more than 3 months had expired, they could not make a claim against the shipper. This was our fault for not inspecting earlier (they didn’t say that, thats me talking). Vlad offered to send a replacement part if I thought I could make the repair. This meant drilling out about 20 rivets and replacing the part, and Re-riveting. No problem the part they sent was 24” x 36” x 2” steel hood. The replacement took one hour. All good now.