We used Miracle Movers for two moves in summer 2019, to empty a small storage locker, and for a large 4-bedroom house move. The booking process was thorough, deposit done via Interac, and the movers were on-time, efficient, and worked hard.
I booked a move online, and communicated over email to arrange everything. Danika always replied promptly, and gave very detailed instructions. The rates, included/excluded services, billing details, etc. were spelled out clearly. They ask you to specify how many boxes, and to take photographs of the larger items.
In July 2019, we had some of our possessions in a 10'x10' storage locker while our house was being sold. We hired two movers for the middle of the month, on a weekday, to take the items from an Apple Self Storage to our new house. On the appointed day, they called to say they would be 15 minutes late due to traffic. Chris and a partner emptied the locker in only 45 minutes, and they were careful to protect the glass-top desk that was disassembled. Flat fee was $110 and $79/hr with 2 hr minimum.
Later that summer, we hired MM again for our 4-bedroom house move. In my count, we had about 100 boxes, half of which were 1.5-cubes, and the rest 2- or 5-cubes. We had no appliances to bring, but had beds, dressers, patio set, and a sleeper couch.
This time, we needed 3 movers, and it was the first week of the month, so the rate was $150 flat, and $150/hr. At 09:00 on move day, Max, Roman, and one other guy came and assessed what should be moved first. We quickly discovered that our IKEA Expedit (Kallax) shelving units would not fit up the stairs. Unfortunately, some of the screws had been stripped, so we weren't able to disassemble one of them, despite some creative attempts by the movers. In the end, we had to break it down.
At the new house, I directed the movers as to where everything should go: upstairs, main floor, basement, or garage. Everything went pretty quickly, as they were able to get a ramp directly from the truck onto our porch, bypassing the stairs. One big item, the American Leather sleeper couch, was incredibly heavy and awkward. It took all three men to move it in a herculean effort. They took a short break in the middle, to have some lunch I bought, but otherwise worked non stop.
From start to finish, it took 9 hours for our move. The crew worked very very hard, on a hot summer day, got along with each other, and joked with me throughout.
- Book 3-4 weeks in advance to ensure you get your date.
- If possible, don't book on the first or last week of the month, as that's more expensive.
- Offer the crew water/juice especially in summer.
- For longer moves, it's nice to provide lunch, but be creative: they're bored of pizza! Ask them what they want.
- They're lifting heavy things non-stop for hours, so be sure to tip.
- Company Response
OH wow, Eric! We couldn't have asked for a better feedback! We appreciate you taking tome to share you experience with us. You are absolutely right, it is cheaper to move mid-month.
I want to extend a big THANK YOU for your pro-tips - your cooperation, your good spirit and kindness is very much appreciated. We are delighted to have such customers as yourself and it makes us proud to become a reliable mover of your choice!
We are grateful for this wonderful and would love to accommodate any further moving projects that you might have, no matter of it's complexity - just give us a call!
We wish you all the best in your new home and hope to see you again in the future!
Julia with Care Team @Miracle Movers