Waterworks Plumbing & Drains

Plumbing
1212 The Queensway Ave Toronto ON M8Z 1R8
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Waterworks Plumbing & Drains
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95%

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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Waterworks Plumbing & Drains

Average customer rating:
9.7 10 (2082 reviews)

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Kate Hosking from Toronto
Kate Hosking from Toronto
3 reviews Toronto, ON
10/10

Professional, Speedy Service

We contacted for an emergency drain service call - we received an immediate call back and a followup from the technician right away to ensure we’d be good until morning. They arrived in the am, provided professional and speedy service, and performed followup to both ensure we were satisfied, and also offered to assess our water usage to ensure it was as expected. We have used this company in the past for a major job and were very pleased on that occasion as well. You will not be disappointed.

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Company Response

Hi Kate,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your backed up drains. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Private User
Private User
2 reviews Toronto, ON
10/10

Garburator Installation

Had a great experience with this company. They were not my first choice as I browsed Google. The first folks came in and said they couldn't do the job. I called Mike, and he knew exactly what I wanted and needed, and came the next day to view and install the project.

It wasn't easy but it got done to my complete satisfaction. I recommend them highly, as they are true professionals in their field. Thanks Mike!

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Company Response

Hi,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your garburator. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Hyla in North York
Hyla in North York
1 review Toronto, ON
10/10

EXCELLENT SERVICE AND GREAT STAFF

Water Works Plumbing was a pleasure to work with! Michael Yuffa came to replace our Sump Pump and he was super knowledgeable and very quick. I would highly recommend this company. They were a pleasure to work with starting with the first phone call.

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Company Response

Hi Hyla,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your sump pump. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Private User
Private User
Private User reviews Toronto, ON
9/10

Toilet Repair

The Toilet Repair job was done well. The plumber has done a good job to fix my toilet. He is quite knowledgeable and provides me with a good price for the Toilet Repair job.

The reason for not having a perfect score; to be honest, the plumber took quite a bit of time to calculate the total amount of the Toilet Repair job, which I felt quite confused about it. Also, the plumber has asked me more than twice if I have signed up for the Lifetime Protection Plan, which I have.

Because I am a regular client; so I thought my profile would be already in their computer system, including if the client has ever signed up for the Lifetime Protection Plan.

However, it was good job well done. Thank you!

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Company Response

Hi Private User,
Thank you for the great review. I apologize for any confusion that happened during your service call, but I am glad we were able to repair your toilet. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Gregg Loane from Toronto
Gregg Loane from Toronto
3 reviews Toronto, ON
4/10

Faucet for Kitchen Sink

Very disappointed with the recent estimates I got from this firm. We chose to move forward with having 2 toilets installed (and thaat work was acceptable), but the remaining item (installing a simple kitchen faucet) was estimated at $750 in labour alone. I thought that was ridiculous and rejected the estimate. I completed that work myself (with no plumbing skills) in less than 15 minutes. I very much felt like the estimator was taking advantage of us. I have used this firm a number of times, was happy with the product (though not always their availability), but this was a tipping point for me, and won't use them again.

1 of 1 people found this review helpful.
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Company Response

Hi Greg,
I am sorry you feel this way about the estimate done on February 11 2020, but I am glad you are happy with the other installations we did for you. We have a standardized flat rate price book, and every job we have is the same price for every customer. Since you a are plan member, you would receive a discount on all work done, as well there is tremendous overheard involved to provide proper service.
I appreciate your review, as reviews help us tweak, and grow our business to better serve our customers. If you any questions about the work done back in February, give us a call, I would be happy to help you out and warranty any work done for you.
I am sorry that this last service call did not go as planned, and I wish you all the best.
Regards,
Michael Yuffa and the WaterWorks Plumbing and Drains team

Private User
Private User
Private User reviews Toronto, ON
10/10

Service

I found the plumber to be excellent. Wore paper booties, mask and latex gloves. Didn’t take very long to solve the problem that other’s couldn’t solve and got my Japanese style toilet working perfectly. I highly recommend these plumbers. Responded to my call very quickly too.

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Company Response

Hi!
Thank you for the great review and your continued loyalty. It's always a pleasure working with you. We look forward to working with you in the future, should you need us.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Outdoor related project

Michael and Elijah reviewed the request at hand and discussed other related matters to the main request. Their insight and experience were helpful for me to make an informed decision on next steps. Polite and genuine. Will recommend to all my neighbours.

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Company Response

Hi!
Thank you for the great review and your continued loyalty. It's always a pleasure working with you. We look forward to working with you in the future, should you need us.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Drain Problem

My husband Called WaterWorks on a Sunday. They were the only company that came within an hour. A young man Elijah came in to help us with our drains. He was very polite and quick.

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Company Response

Hi!
Thank you for the great review and your continued loyalty. It's always a pleasure working with you. We look forward to working with you in the future, should you need us.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Ivan from Toronto
Ivan from Toronto
3 reviews Toronto, ON
10/10

Great service

I had a malfunctioning mixing valve and Michael was just great. On time, fast, and very professional. He diagnosed the problem and then got to work right away. He finished quickly and cleaned everything up afterwards. Highly recommended!

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Company Response

Hi Ivan, thank you for the great review. It was great working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Fix Faucet

I had some faucet issue and repaired it on the spot. They are quick to reply. They provide good quality , friendly service. I will use them again for future projects.

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Company Response

Hi Private User, thank you for the great review. Glad we were able to repair your faucet for you. Happy to hear you will be using us in the future, we are a phone call away.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterworks Plumbing & Drains

WaterWorks Plumbing & Drains.
A plumbing company is only as good as its reputation, which is why we stake everything on ours. We’re not typical, and we don’t just throw words around to impress you. When we say expertise, affordability and satisfaction, we mean it. Ever heard of a 101% satisfaction guarantee? That’s what we offer. So what’s the extra one percent? It’s everything that makes us unique. We aren’t just plumbers. We are home comfort specialists, dedicated to solving the problems that cause you constant headaches. We have over 19 years of committed service to the Greater Toronto area and know what it takes to get the job done right in the most cost-effective way possible. We live in your neighbourhood and understand your needs. Being family-owned and operated keeps us grounded and accountable. To earn your trust, we fix the problem the first time – always leaving your home better, cleaner and safer than it was before. We take a high-quality, no pressure approach to all of our jobs, including:
• Solving High Water Bills
• Low water pressure
• Household Leaks
• Waterline repair
• Basement Waterproofing &Water Management
• Appliance Installation, Plumbing Fixtures Repair & Installation
• Sewage and Sump Pumps
• Drain Cleaning & Repairs If Needed
• Back-Up Electric Generators
• Water Quality & Filtration
• Water Conservation
• Plumbing-Drain Rooter Problems
• Blocked or clogged drains
• dripping faucets
• leaky faucets & pipes
• hot water tank problems, Tankless Water heaters NORITZ, NAVIEN, TAKAGI RINNAI etc
• Home Pre-Purchase Inspections
• new faucets, sinks, toilets, tubs
• blocked toilets
• drain odours
• frozen pipes, pipe thawing
• water purifiers/filtration
• toilet problems
• remodeling & renovations
• under cabinet leaks
• toilets that keep running
• sewer problems
• laundry room sinks & drains
• drain & sewage rootering
• radiator repairs
• flood damage
• flood prevention

Check Us Out Here:

https://www.facebook.com/waterworkscanada/

https://www.bbb.org/ca/on/toronto/profile/sewer-cleaning/the-waterworks-plumbing-inc-0107-1130972

https://www.baeumlerapproved.ca/contractor/waterworks-canada

https://threebestrated.ca/plumbers-in-toronto-on

The WaterWorks Plumbing and Drains Inc.

CATEGORIES
Plumbing, Drain Services, and Waterproofing
PRODUCTS
Best Quality Products Personally Selected
SERVICES
We Provide Best Solutions For: - Plumbing Drain Rooter Problems - Drain Repairs - Waterproofing - Blocked or clogged drains - Dripping faucets - Leaky faucets & pipes - Hot water tank problems - Tankless Water heaters - Installations for new faucets, sinks, toilets, tubs, water heaters, showers etc. - blocked toilets - Frozen pipes, pipe thawing - water purifiers/filtration - Remodelling & renovations - Toilets that keep running problems - Sewage Problems - Laundry room sinks & drains - Drain & sewage rootering - Radiator repairs - Flood prevention ... The List Is Almost Endless!
BRANDS
We repair and install all major brands of faucets, toilets, fixtures and water filtration systems.
SPECIALITIES
Our Specialties Include: - Clearing blocked drains - Hot water tank repairs and installations - Toilet repairs - Waterproofing - Clearing sewer backups - Water Filtration Systems
WEBSITE
https://waterworkscanada.com/?utm_source=homestars
YEAR ESTABLISHED
1996
PAYMENT METHOD
Visa MasterCard American Express Cash "Email Money Transfer" PayPal ,Financing OAC
LICENSES
Metro Master Plumbing License P15791(Since1985)
MEMBERSHIPS
Bryan Baeumler Approved. BBB A+ Accredited
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB, Insured, Certified Masters Plumbers License #P-15791 (Since 1985)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Tiny And Large
BONDED
Yes
PROJECT RATE
$39.00 Up-Front Catalogued Pricing. No Bait/No Switch
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days To LifeTime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.