Waterworks Plumbing & Drains

Plumbing
Toronto ON M8Z 1R8
Write a Review
Write a Review


HomeStars
Plumbing
Waterworks Plumbing & Drains
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Waterworks Plumbing & Drains

Average customer rating:
9.6 10 (2200 reviews)

Sort by

karen in the west end
karen in the west end
1 review Toronto, ON
8/10

burst outside hose pipe

with a burst pipe leading to my hose i managed to spray 40 feet into my neighbors kitchen. One call, and one hour later Michael arrived and
had it repaired within an hour.

fast, efficient and courteous service

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Dear Karen,
Thank You for taking the time to share your `to the point``review.
We always appreciate that.I will make sure that everyone will always recieve excellent service when they use The Water Works Plumbing Inc.
Thank You ,
Michael Yuffa,Master Plumber

Suri, Queen West
Suri, Queen West
2 reviews Toronto, ON
10/10

Dripping pipe at cartridge

Michael showed up on short notice to fix the cartridge replacement that we had tried to fix ourselves.. Within minutes, Michael had a diagnosis of the problem, the right parts in his truck and the joint properly sealed, as well as tightened up various other loose fittings around the bathroom, just in passing! Thank you again.

Approximate cost of services:
$110.00
Was this review helpful?
Company Response

Hi Suri,
thank you for your continued loyalty.It is very much appreciated.
Michael Yuffa ,The Water Works Plumbing Inc

Susan in Burlington
Susan in Burlington
1 review Burlington, ON
10/10

Replaced valve

Water Works was fast and very accommodating. Mike had a service representative at our house within an hour of my initial call. When I had some questions regarding the services Mike was able to work out a deal that was both reasonable and fair. The service representative (sorry I have forgotten your name) was friendly and capable. Thanks Water Works!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Hi Susan,
sorry for the delay in thanking you.Its been a little hectic-in a good way.
Thank you for your patronage and sharing your review with others here at Homestars.
Michael Yuffa,The Water Works PLumbing Inc,

Alan - Cabbagetown
Alan - Cabbagetown
1 review Toronto, ON
10/10

replacement of supply pipes

Michael from Water Works was very quick to return my call and set up an appointment very quickly even though it was a small job. Arrived on time and completed the work very quickly and without mess. It was a pleasure to deal with Water Works. Highly recommended.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Hi Allan,
sorry for the delay in responding to your review.It's very much appreciated.
Thank you for doing businesss with us.
Michael Yuffa,The Water Works Plumbing Inc.

Marietta In The Annex
Marietta In The Annex
1 review Toronto, ON
3/10

Ongoing Toilet Problem

While Michael & Shlomi did good work installing a new toilet -- I had hoped they would attempt to repair the existing one which needed some plunging off and on. What I have problem with is their price. Granted a new toilet of repute they had on their truck is not cheap, I still found the ultimate price of close to $1200.00 quite steep.

The reason I would not recommend them to my friends and neighbours is once again the price!! I asked for another quote namely to install a small laundry tub (tub and faucet provided by me) for which they quoted $650.00 before taxes. They may be good workers but not in my price range.

Also, while I don't mind to write a review for good work done which I would have done, I was appalled by their numerous e-mail reminders to just sanction their star-rated pre-filled-in review. In the end I am taking up their offer to write this review and hope that they will be honest enough to post it to give credibility to their review site. This is not done out of spite, I have nothing against them personally, but if they want a review I have to be honest... Respectfully, Marietta in the Annex (Toronto)

Approximate cost of services:
$1,100.00
4 of 4 people found this review helpful.
Was this review helpful?
Company Response

Dear Marietta,
I'm shocked about your review. When I asked you how our service was out of 10, you did say '10'.You also said you would share that on Homestars. You were very pleased at the time I provided you with an upfront price to fix your problem. As you can see, we have 100+ reviews from happy customers. We crunch our numbers very carefully in the office and determine our selling prices for various jobs in our price book. We have to take into account our overhead costs ie insurance,trucks,fuel, maintenance,uniforms,advertising,cell phones,office personnel,etc. I'm truly sorry you were not satisfied. I would be glad to recommend someone else in the future to help you with your plumbing needs.

Catherine in North York
Catherine in North York
1 review Toronto, ON
10/10

Fixed shower leak

The shower was leaking from the second floor to the main floor and shorted out the smoke detector and caused damage to the ceiling. I called Waterworks frist thing next morning and they were here within a few hours, located the leak with mininal damage to walls and replaced old faucets and showerheads. All done quickly and with a smile

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you for taking the time share your positive review with fellow homeowners.I hope all is solved,and if not please call me on my cell and I will set another time for you.It was also nice meeting you and thanks for your hospitality.
Michael Yuffa,The Water Works Plumbing Inc.

Rob  M North Toronto
Rob M North Toronto
1 review Toronto, ON
9/10

Outside Faucett repair

Michael arrived on time and repaired our tap quickly and professionally. We were pleased with the service provided and would gladly recommend Water Works.

Thanks for doing a great job.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank You for your great review and patronage.I'm glad we were able to help you in a speedy fashion.I can really see the benefit of keeping fully inventoried service trucks so that our customers aren't waiting around for plumbers to go back and forth to the supply house or shop.
Time is too precious.Our jobs can be done right on the spot.
Thanks Again!
Michael Yuffa,The Water Works Plumbing Inc.

Suri, Queen West
Suri, Queen West
2 reviews Toronto, ON
10/10

Washing machine hook-up troubleshooting

Michael provided quick, reliable and friendly service, and fixed our washing machine drain without a problem. We will call this company back for any future plumbing issues, as well as recommend them to others.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

I always feel its "meant to be" when meet great new clients like yourself.Your plumbing and drain problems are getting the best care and attention possible.
Thank you for your review and support!
Michael Yuffa,the Water Works Plumbing Inc.

Downtown Craig
Downtown Craig
1 review Toronto, ON
10/10

My Tap Was A Drip.Now Its A Winner :)

I tried to fix my tap a few times but to no avail.So I called in a `HANDYMAN``Company and still not much success.Then I was a meeting on Monday and a colleague of mine recommended Water Works (The Best Plumbing Service In Toronto).I am very glad to refer this company to family and friends who want to get treated right.
Craig T,Toronto

Approximate cost of services:
$428.00
Was this review helpful?
Company Response

As we all know in life there are 2 routes to take.The "long short way" or the "short long way".You,like myself and many others finally come to make the right decsion after all.
Thanks for taking time out of your schedule to share your review, and giving us your business.
Michael Yuffa,the Water Works Plumbing Inc.

AJsoho
AJsoho
1 review Toronto, ON
10/10

Bathroom shower part - water pressure

I needed a mixing valve for my shower to improve the water pressure. Michael was very polite and provided excellent service. He did not charge me until the work was finished. It took time to get the right part and he called to follow up and let me know roughly when the part would arrive. I would recommend this company to a friend.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hi Dr.AJ,
I do appreciate your positive review and your patronage.
You were a pleasure to work for. I must compliment you on your patience for waiting for our parts to arrive from Quebec.I am glad we were able to fix your tub faucet(not enough water flow)
Thank You Again!
Michael Yuffa,The Water Works Plumbing Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterworks Plumbing & Drains

A plumbing company is only as good as its reputation, and we are very proud of ours.

As a local family-run business we strive to provide a fast, friendly and professional service that treats each of our customers like a part of our family.

Families thrive with honesty, which is why we believe in always offering upfront pricing based on our price catalogue.

You deserve to be treated fairly and to have your plumbing problem fixed properly the first time.

Our motto is to always leave your home better, cleaner and safer than it was before.

With over 19 years of committed service to the Greater Toronto area, we've probably seen every plumbing problem there is. We often give multiple ways to solve it giving you the guidance and choice of the approach that you prefer.

It's not just a shiny reputation that we have, we stand by our work. We offer a 101% satisfaction guarantee.
So what’s the extra one percent?

It’s going the extra distance to ensure that not only is the job done right, but we also want you to be happy with our work as well.

This is our own neighbourhood and we are proud to serve it.

Waterworks is a full service plumbing company handling all size jobs, including:

• Solving High Water Bills
• Low water pressure
• Household Leaks
• Waterline repair
• Basement Waterproofing & Water Management
• Appliance Installation, Plumbing Fixtures Repair & Installation
• Sewage and Sump Pumps
• Drain Cleaning for drain odours & Repairs If Needed
• Back-Up Electric Generators
• Water Quality & Filtration - Water Purifiers
• Water Conservation
• Blocked or clogged drains - Drain Rooter Problems
• leaky or dripping faucets & pipes
• hot water tank problems, Tankless Water heaters NORITZ, NAVIEN, TAKAGI RINNAI etc
• Home Pre-Purchase Inspections
• New faucets, sinks, toilets, tubs
• blocked toilets or running toilets
• frozen pipes, pipe thawing
• Bathroom remodeling & renovations
• Laundry room sinks & drains
• Radiator repairs
• Flood damage & Flood prevention

With a no-high-pressure sales approach you can feel comfortable to have one of our technicians in your home.

For further reviews you can check us out here:

https://www.facebook.com/waterworkscanada/

https://www.bbb.org/ca/on/toronto/profile/sewer-cleaning/the-waterworks-plumbing-inc-0107-1130972

https://www.baeumlerapproved.ca/contractor/waterworks-canada

https://threebestrated.ca/plumbers-in-toronto-on

Michael Yuffa - Owner and Chief Plumber
The WaterWorks Plumbing and Drains Inc.

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Water Filtration & Purification
PRODUCTS
Best Quality Products Personally Selected
SERVICES
We Provide Best Solutions For: - Plumbing Drain Rooter Problems - Drain Repairs - Waterproofing - Blocked or clogged drains - Dripping faucets - Leaky faucets & pipes - Hot water tank problems - Tankless Water heaters - Installations for new faucets, sinks, toilets, tubs, water heaters, showers etc. - blocked toilets - Frozen pipes, pipe thawing - water purifiers/filtration - Remodelling & renovations - Toilets that keep running problems - Sewage Problems - Laundry room sinks & drains - Drain & sewage rootering - Radiator repairs - Flood prevention ... The List Is Almost Endless!
BRANDS
We repair and install all major brands of faucets, toilets, fixtures and water filtration systems.
SPECIALITIES
Our Specialties Include: - Clearing blocked drains - Hot water tank repairs and installations - Toilet repairs - Waterproofing - Clearing sewer backups - Water Filtration Systems
WEBSITE
https://waterworkscanada.com/?utm_source=homestars
YEAR ESTABLISHED
1996
PAYMENT METHOD
Visa MasterCard American Express Cash "Email Money Transfer" PayPal ,Financing OAC
LICENSES
Metro Master Plumbing License P15791(Since1985)
MEMBERSHIPS
Bryan Baeumler Approved. BBB A+ Accredited
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB, Insured, Certified Masters Plumbers License #P-15791 (Since 1985)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Tiny And Large
BONDED
Yes
PROJECT RATE
$43.00 Up-Front Catalogued Pricing. No Bait/No Switch
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days To LifeTime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.