I went to the internet to find a plumber when I had a water pipe leaking between the kitchen and basement. I decided to try Water Works based on the Markham address of Esna Park, They were very close. The plumber showed up right away, put little booties on his feet to save my floors and looked at the problem. He then had to "go to his book" to find out the price to replace a 1 foot section of pipe. The price he quoted was over $500. My husband and I were shocked but since the $80 service call would be applied to the bill, we decided to go ahead. Besides, we had no water.
My husband did ask him to look at the faucets on the wash tub. Again he had to "look in his book" to determine that the cost to replace the faucets. It was over $700. As stupid as we were, we had this done as well.
We were then convinced to purchase an annual service check, because that would reduce our bill by over a hundred dollars and they would come every year to check things out. I have never had them return.
The plumber then left us a thank you package consisting of a plunger, sachet, and a couple of other little things.
I have no complaints about the work - there have been no problems since. The plumber was very polite, quick and neat.
We were just in shock over the price and it wasn't until the plumber left that we realized what we had just paid - $1,387. This is a ridiculous price for the work provided.