Bathtub Clog and Faucet Replacement
Timely and professional but in my opinion overpriced. It cost a lot for 15-20 min of work to snake my drain. The price was on the high end of the cost range to complete this work after some google searching and talking to friends. But I was ok with this.
I also had purchased a kitchen faucet and was thinking to have the plumber install it instead of trying to do it myself but the quote to replace it was outrageous. (again on the absolute high end of the range to complete this work) They just quote prices from this binder. Perhaps if you have large jobs or a lot of complicated work this company is good. But for a condo owner with one off simpler jobs, I recommend to get quotes from other places as well. I wish I had not just relied on homestar rating and had done a bit more research and got a few more quotes before ordering their services. I will definitely be sure to get quotes from several sources before proceeding with work again.
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear Emily, our prices are very comparable to other good companies as you can read here on Homestars and many other sites. We verify that on an on-going basis. You might consider the positives. We showed up On time,did a great job and No damage was done to your home. We cleaned up and followed up with you as you told Natasha that you were pleased with our service. We also GPS track our vehicles and there is almost three hours invested with travel including traffic on Eglinton Ave. We understand that it’s not pleasurable spending un-budgeted monies on repairs.it happens to all of us..car repairs,dental bills,home repairs and other setbacks. In fact, I’m sitting here at my dentist and just paid $487 for a five minute procedure. But I know valuable and skilled service comes at a price. I'm sorry you didn't appreciate our awesome service as the majority of the tens of thousands of clients we've served since 1996. We will be doubly donating your fees to a local charity at month end that is very appreciates any support it can get.I will email a copy of the receipt.,if you wish. We will gladly still stand by our warranty etc. I hope you will consider us in a more favourable light and use us again,even if you just need expert advice. I hope the rest of your week goes better. Thank You! Michael Yuffa.