Drain Com

This was our second time hiring Drain.com with excellent service each time (Aug. ‘16 & Apr. ‘17).

Valentin was punctual, professional, friendly, so easy to deal with and very efficient in his use of time. In the first visit for a free estimate, he took the time to explain stuff I wasn’t aware of – very important info. relating to the Kitec pipes in our condo (built in 2004). Other plumbers (w/ cheaper estimates) didn’t even bother to inform me about it. On the day of the appointment, he called ahead to confirm details for buzzer code, parking, etc. In just two hours, he removed and installed 2 new, Moen Genta faucets w/ pull-up drains and installed 4 new, shut-off valves (the old ones didn’t have any) in WRs plus replaced a kit. sink P-trap. At all times, he kept the work areas clean while following our request for order of work to minimize any inconvenience due to water shut-off.

We highly recommend him (and Drain.com) for his work esp. wrt condos, safety for women and being mindful of owner’s items/ space. Santina (office) is so professional and easy to deal with for appointments and payment. Overall, this company provides great workmanship and excellent customer service. So, it’s a no-brainer for us to hire him for any future needs.

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