Drain Com

The kitchen drain was blocked. I contacted the company on Sunday and they responded right away to set up an appointment. I called them Monday morning to get a price quote and agreed to a 3pm appointment. Alex, the tech came over. He was very knowledgeable about how drains work and the impact of gravity on water flows. He quickly figured out the problem, used his snake effectively to clear the blockage. Alex was very pleasant to talk to and ask questions, which excellent customer service. Even though I was invoiced at the top end of the range of the cost quote, I had no problem in making the payment as it was a job well done.