The first year I hired Heights Residential, I was so amazed at everything about their company I submitted a comment to Kris that he should start running workshops for small business owners on exactly how to run an exceptional company.
Their website is clean, clear and easy to navigate. All of their staff are extremely personable, intelligent, friendly, interesting to talk to and have, in the past three years I've hired them, gone beyond what they were required to do. One year, the window cleaner removed and replaced a large window so that I could fix the insulation strip. The next year, a different staff member fixed my balcony door and showed me what caused it to stop sliding. Each year, they show up exactly at the time they say they're going to arrive. While they're working, they're focussed, careful of my home, pay great attention to details and are just incredibly efficient. When they're finished and ready to leave, they give me the option of either receiving an invoice by mail or by email. Within a day or so, a staff member does a follow up call to make sure I'm completely satisfied with the job. And, all of this for an excellent price.
Heights Residential shines as beautifully as my windows do after they've cleaned them. Thanks to all of you.
