Duct Care Inc

I had purchased a Groupon for this service. They arrived on time as promised. Finished within a reasonable period of time. Explained the process and readily -- both owner and associate -- answered my questions. Ihsaan recommend including the cleaning of the AC coils for better performance at a reasonable cost, which I accepted to do. Satisfied with their work and attitude.

Got a Groupon for the Duct Care Inc service.
Called a day in advance to confirm appointment, came a bit late because of snowy weather (not a problem). Great work done and very informative. Purchased electrostatic filter too.
Furnace is very efficient now and air flow is great.

A bit hard to make an appointment cause so many people want to.I'd like to say it is so good and I am satisfied with their professional and friendly service.

Very pleased with the service provided. Technicians were informative and friendly. Based on Ihsan's recommendation, got both a/c and furnace cleaned as well. I would recommend them to family and friends.

Was a bit hard to get an appointment, they seem really busy, but that's generally a good thing. Came on time, finished in a good amount of time (even with all our questions :) ). Very helpful. Took the time to answer all our questions and recommend changes we can make for a more efficient and balance-loaded AC. They did forget to cover the holes they put in the furnace but after calling them they came the next day no problem and covered them up.

They were extremely informative and patient and you can tell they genuinely care about the customers. Especially the owner ihsan.

I must first begin by saying I purchased a deal from Waj Jag for Duct services. I called the company and was informed that that would not cover the cost. I was made an offer for multiple services including sanitation, cleaning of both a/c and furnace. I took the package. Ishan and his team came early and started the job. They completed the job in a reasonable time and left the house impeccable. The house feels fresher and cleaner and I am happy I took this deal.

Very Satisfied
Great work
Great communication
Great people
Definitely recommend

They were explaing the process and educate the importance of duct cleaning and other related information.
I'm 100% satisfied with their service.

I bought a voucher on Groupon which I usually am a bit weary about but checked reviews first and they looked good. They came on time, did all the work expected and had some great referrals for product accessories and maintenance. They were able to suck out chunks of debris and dust that accumulated during a reno that we did. I will definitely call them back in 2 years for another servicing.

Booked Duct Cleaning service for $250. Ishan (owner) and an associate came to do the job in time.

Inadequate suction power:- - - - After Hooked up the system, there was no suction power up in the bedroom vent even after sealing rest of the vents. To show suction power, Ishan placed a single ply paper napkin on an open duct, it did not even move forget about being sucked into the duct. Then he kept insisting that a powerful vacuum is not needed to clean the ducts and it is air blown into and agitation that clean the ducts. Even when they were blowing air into the ducts in the (unfinished) basement, the dust cloud was falling out of the duct joints into the basement and that's when their vacuum hose was right next to it. Imagine what might have happened to the dust from all the up stair ducts (settled into drywall pockets). Even my treadmill in the basement was completely covered in dust/debris, as if sitting in a construction zone after their service.

They did not clean the mess after the service:- - - Ishan drilled several small holes and four big hookup holes into the duct work in the basement. He left the metal shavings (of drilling) all over the basement floor and even left the four big cut-outs (warped sharp metal) on the furnace. After I insisted not to leave any sharp metal or shavings on the floor, he borrowed vacuum from me and partially cleaned the area, still leaving plenty of these tiny metal shavings all over that we still find every now and then.

They were hammering the duct work in the basement so hard that they dented several places.

As promised in the deal “Air Balancing for proper air flow throughout the House”, was not done as he did not even start my furnace blower at the end to see if air is going all over the house or talked about it.

STAY AWAY FROM THIS COMPANY!! I Bought a living social deal to have these guys clean our ducts. They were difficult to book with. They ignored my email to arrange an appointment and when we eventually got a hold of them by phone we had to wait weeks for an appointment. When they arrived for the appointment they informed us they couldn't clean the ducts because we hadn't reserved two parking spaces in front of the house. They never informed us that this was a requirement. As a new home owner, never having had ducts cleaned, I didn't know to expect this. They claim it was in the "agreement" we received, but we never received anything from them beyond verbal confirmation of an appointment. There was a laneway and a lawn the could have parked on, but they didn't do either. They just left. What really angers me, however, is that they left without rescheduling an appointment. When we tried to call to reschedule they can't be reached and don't return messaged. To top it all off, they cashed in the living social voucher! It's been marked by DuctCare Inc as used, despite the fact that they have provided zero services to us and made no plans to provide the services in the future. I'm out $50 and an afternoon off work to meet them and still have to track down a reputable company to actually clean my ducts.