THESE PEOPLE CAN NOT BE TRUSTED. WE HAD PUT IN AN ORDER FOR HARDWOOD AND THEY CLAIMED THAT TO KEEP THE PRICE AT THE LEVEL WE NEEDED TO PAY RIGHT AWAY, BUT THEY WOULD NOT PLACE THE ORDER FOR THE WOOD UNTIL THEY TOOK MEASUREMENTS TO BE SURE OF THE AMOUNT. THEY CAME TO TAKE MEASUREMENTS AND MISSED MEASURING A LARGE ROOM SO THEY SAID THEY WOULD BE BACK FOR THAT. THEN WE NEEDED TO CANCEL THE DEAL AND GET OUR MONEY BACK. WELL THAT'S WHEN IT TURNED UGLY. THE OWNER SAID THAT THEY PLACED THE ORDER AFTER MY WIFE CALLED AND TOLD HER TO GO AHEAD, WHICH NEVER HAPPENED. SHE ALSO SAID SHE NEEDED TO CALL THE SUPPLIER TO SEE IF IT COULD BE CANCELED BECAUSE THE SHIPMENT WOULD BE THERE IN ABOUT 2 DAYS. AFTER ABOUT AN HOUR I WENT BACK AND SHE TOLD ME THERE WILL BE A 25% RESTOCKING FEE AND THAT THE WOOD IS ALREADY IN HER WAREHOUSE. IT COULD NOT HAVE GOTTEN FROM 2 DAYS AWAY INTO HER WAREHOUSE IN A MATTER OF 1 HOUR. SHE DEMANDED THAT I LEAVE HER SHOP AFTER ASKING POLITELY FOR MY MONEY BACK. WE PURSUED THE MATTER WITH OUR CREDIT CARD COMPANY AND ENDED UP SETTLING THE MATTER THROUGH THEM. FUNNY THING IS, WE WERE REPEAT CUSTOMERS FOR THEM, BUT NOT ANY MORE. DO NOT USE THESE PEOPLE. THEY WILL DO ANYTHING FOR A BUCK, INCLUDING CHARGING HST BUT NOT PROVIDING THEIR HST NUMBER. IN MY DUE DILIGENCE I ALSO FOUND THAT THEY ARE TRYING TO SELL THEIR BUSINESS, COINCIDENCE? I THINK NOT.
- Approximate cost of services:
- $6,000.00