Timbertown Building Centres Ltd

Floor Retailers
Calgary AB T2P 5E1
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Floor Retailers
Timbertown Building Centres Ltd
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52%

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Reviews by rating (past 12 months)

Reviews for Timbertown Building Centres Ltd

Average customer rating:
8.4 10 (18 reviews)

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Cassidy Snodgrass in High river
Cassidy Snodgrass in High river
4 reviews HIGH RIVER, AB
10/10

Hardwood flooring

We got our kitchen hardwood replaced and a couple of bedrooms and the hallways. We received top quality work and service. I would defiantly recommend timbertown to anyone needed hardwood floors.

Approximate cost of services:
$5.00
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Purvin Maherali in Calgary
Purvin Maherali in Calgary
2 reviews Calgary, AB
10/10

Purchased hardwood flooring

There was such a variety of flooring available, the sales representative helped us narrow down to two possible choices for our home, and even helped us take samples out to look at in natural light. Very efficiently completed the purchase, helped us load the hardwood into our vehicle and had us on our way in no time. Very patient, respectful and definitely helpful.

Approximate cost of services:
$2,100.00
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Rick in Chestermere
Rick in Chestermere
2 reviews Rocky View No. 44, AB
8/10

Bought lumber for reno on outside deck

I shopped around for the best price at places like Home Dpot and Rona etc, but Timbertown not only had the best prices they stayed a little late on a saturday after i picked out the wood i needed for my project and then had 2 workers help me load it on to the flat deck that i had brought, i also bought hardwood from Timbertown for a reno on my house and the quality and price was the best.

Approximate cost of services:
$2,000.00
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Company Response

Thank you Rick, we appreciate your business!

Paula in Calgary
Paula in Calgary
21 reviews Calgary, AB
10/10

Hardwood

Purchased our hardwood for the upstairs of our house. Loved the display of hardwoods and floorings in their store. It really helped us choose the right one for our house. We had a different company install the hardwood but Timber Town delivered the hardwood to our house. The delivery went off without a hitch!

Approximate cost of services:
$1,000.00
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Company Response

Thank you Paula, for your comment and your business.

MC in Calgary
MC in Calgary
2 reviews Calgary, AB
10/10

Cork Flooring

We purchased cork planks through Timber Town in Calgary SE and we were very happy with the excellent customer service received.
The sales people were extremely knowledgeable, polite and helpful.
We will go back to this store for sure to purchase other products like hardwood and doors for our house.

Approximate cost of services:
$1,000.00
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Company Response

Cork is a great choice MC, thank you for your business!

Denise in Calgary
Denise in Calgary
5 reviews CALGARY, AB
10/10

Flooring

We purchased our hardwood through Timber Town in the NW and I was impressed by the level of service before and after our decision. The salesman was knowledgeable and answered all our questions and above all we felt we got good value for our dollar.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Thanks Denise, we look forward to serving your future building supply needs!

Suz & Dave in Calgary
Suz & Dave in Calgary
3 reviews CALGARY, AB
1/10

hardwood flooring

They had very poor service. We have dogs and they recomended softwood wich is not pet durable and is being destroyed. They didnt fully explain their policies to us so we missed being able to return our unused product by only a few days. They wouldnt budge on their policy and now we are left with a bunch of product we can't use ourselves and its not enough to use for another project. we are very unsatisfied and wont be using them again.

Approximate cost of services:
$2,800.00
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Company Response

We would like to apologize for any poor service you felt you have received.

In general, our return policy is 30 days, in unopened re-sell-able condition, and wouldn't without reason make a few days an issue.

Sorry for the lateness of the response, if you have further concerns I strongly recommend you speak to the Store Manager at the location of your purchase.

Alex in Hawkwood
Alex in Hawkwood
1 review Calgary, AB
8/10

Hardwood Flooring

After 18 years of living with carpets we decided to explore hardwood flooring.
We looked at numerous retailers and wholesalers to try to pick out flooring.
The staff at timbertown were very knowledgeable and provided us with the opportunity to take home numerous samples to test out what would go with our colour scheme. They provided us with the pros and cons of the various types of hardwood with respect to hardness and coatings for durability.
Timbertown offered us names for installers as well and went with jD from the Bowness stores recommendation.
We had a very positive experience.

Approximate cost of services:
$3,000.00
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Company Response

Sorry for the lateness of our response, and thank you for your business. I hope your purchase continues to serve you well.

Carol in Scenic Acres
Carol in Scenic Acres
2 reviews Calgary, AB

First Review

10/10

home renovation, supplied hardwood for floors

While shopping for hardwood for the new floors in our home we came accross Timber Town in Bowness. They were very helpful by providing us with samples to take home and information about the wood. They were also helpful in helping us know how much wood would be needed and they also gave us instructions on installing it ourselves. Very knowledgable and service oriented.

Approximate cost of services:
$7,000.00
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