We had been looking for a company to install an insert in our front door for some time. On Canada Day, we came across Ryan's booth in Barrie. Within three days, he came by the house to show us our options and set up an appointment for installation the next day. A hexagon window at the front of the house was to be measured for an upgrade to the same glass as the insert at a later date. The glass in the window got cracked in the process. It's a month later and numerous phone calls and text messages have been left for Ryan. We had a date and time set for the cracked window to be replaced.....no one from the company showed up. The door is beautiful, but is not closing properly and there are very noticable gaps between the trim around the insert and the door itself. After reading some other poor reviews and then reading about the follow up to them, we're hoping that this will get the attention that the phone calls are not. To say that we are disappointed with the service we have received would be a gross understatement. To say we are regretting stopping by Ryan's booth at Promenade would be more accurate.
- Approximate cost of services:
- $700.00