Davey Tree Expert - Clarkson

Great service, Quality work, excellent crew led by Paul who clearly leads by example. Thanks to Davy Tree Service who have looked after my property for a number of years. Also thanks to Kevin, ( the tree climber guy) and Daniel, ( the cleaner upper guy). A special thanks to David, (Arborist) who patiently advises treatments and answers my many questions.
Thank you Davy Tree very skilled with lots of class.

Marilyn Hawley Mississauga

I had left messages for the tree service I used in 2015 however couldn't get a return call. We had several trees requiring pruning, an old stump to be removed and as we're surrounded by trees as old as 45 years, we decided it would be best to do a deep-root fertilization on everything. Our neighbour had a tree pruned which turned out great so I got the contact info and called Davey Tree Expert Co. to schedule an estimate. David came out the next business day and we walked through everything we felt was required and he made additional recommendations as needed. Terry and Andrew arrived the next morning and went about the pruning and stump removal. It was not an easy job as the blue spruce at the deepest part of the property is past the pool so there wasn't a lot of space to maneuver; I was expecting some griping but these guys were totally accepting of the work area. Not only did they do an outstanding job with the pruning, they were also very conscientious on the clean-up. The next day another gentleman arrived for the deep-root fertilization, which also went very smoothly. Overall I was very impressed with the responsiveness not only for the estimate but for the time-frame on the job and the clean-up. Reading HomeStar reviews for other Davey Tree Expert Co. locations, the Mississauga location appears to have a great team that is very responsive to the customer and I highly recommend using this location.

Poor customer service. Would not recommend.
They did work on a neighbour's property and drove all over my property last fall, doing damage. The crew said they'd be back to fix the damage. They didn't come back. A few weeks later, I called and spoke to a receptionist who said she'd have the owner call me. No returned call. I kept calling until I got to speak to the manager of the local office. After repeated calls and assurances, they finally came out to fix the damage. They did a half-way job, dumping some dirt into some of the ruts, but not all. I called a few times and got speaking to the manager again on a Tuesday. He said they'd be back to finish by the end of the week. Here it is the following Thursday, and they haven't come back. At this point, I have to think they won't be coming back.
All I can do now is to continue to tell everyone I know what a terrible company Davey Tree Service is to deal with. I'm also telling folks I know at various utility companies across the province about Davey's terrible customer service.
I wouldn't recommend this company to anyone who cares about customer service.

Very efficient, fast and clean.
They gave us good advice about other trees in the property.
Compare prices with other companies and they have the best price for the quality of service.
Trees are ok now, since they needed a lot of brunches out and I wasn't sure about how they will look.

One of the Davey reps came to my home and quoted on cutting a tree stump to as low as possible.

The stump was going to be cut using chainsaws as the tree was uprooted by a wind storm and much of the remaining stump and roots were exposed above ground. In the creation of this quote I was told that the job would destroy a chain, so I was responsible to pay for a new chain. I agreed to the expense.

When a crew first arrived they cut only half of the stump as they had come with a chain that was dull and on it's last "legs". After this work I was sent a bill for full payment of $300. I paid Davey half of the money and said I would pay the rest when the rest of the stump was removed. I also asked to speak to my sales rep....but did not get a call.

Several week later another crew came to cut more of the stump....again with a dull chain at the end of it's life. This crew took more of the stump off...but not as much as I had hoped. Once again, I was sent a bill for the outstanding money owing.

I once again paid Davey, and again asked for the rep to call me. I wanted to discuss the job...and discuss the fact that I was told I would be responsible to pay for a new chain, and yet both times crews came they brought dull chains that could not do the work. Also the stump pieces cut were not cut down to fireplace size....rather they lay in my yard as the large chunks that were cut.

Once again, I did not get a return call.

I am extremely dissatisfied with the work done, and am disappointed that no follow-up came from the rep.

We had our trees pruned a couple of months ago. 3 guys were up on 5 of our trees (60-80 feet high maples,walnut and others) for an entire day. The trees look great. The workers were very polite, extremely professional and cleaned up all the mess with no damage. I would use them again. It was great to watch them up in the trees and meticulously prune each tree.