Poor customer service. Would not recommend. They did work on a neighbour's property and drove all over my property last fall, doing damage. The crew said they'd be back to fix the damage. They didn't come back. A few weeks later, I called and spoke to a receptionist who said she'd have the owner call me. No returned call. I kept calling until I got to speak to the manager of the local office. After repeated calls and assurances, they finally came out to fix the damage. They did a half-way job, dumping some dirt into some of the ruts, but not all. I called a few times and got speaking to the manager again on a Tuesday. He said they'd be back to finish by the end of the week. Here it is the following Thursday, and they haven't come back. At this point, I have to think they won't be coming back. All I can do now is to continue to tell everyone I know what a terrible company Davey Tree Service is to deal with. I'm also telling folks I know at various utility companies across the province about Davey's terrible customer service. I wouldn't recommend this company to anyone who cares about customer service.
- Approximate cost of services:
- $500.00