West York Paving Ltd

Paving Contractors
Vaughan ON
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Paving Contractors
West York Paving Ltd
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Reviews for West York Paving Ltd

Average customer rating:
9.4 10 (152 reviews)

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Shezzy
Shezzy
5 reviews Toronto, ON
9/10

Great

I had our 25 year old driveway gutted and redone in Asphalt with pavers by West York Paving.

Rimo was lovely to deal with, very professional and straightforward. West York does almost all the driveways in our area, I see them everywhere!

Rimo honoured his commitment, and delivered exactly what he said he would. They said they'd pull out the driveway in March and install two months later and that's exactly what they did.

The only reason I knocked off one star is because I was disappointed when I discovered that the new driveway sloped towards the garage a bit. When washing cars, water pools back into the garage. Not a major concern, but other than that, highly recommend.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the Kind response. This keeps me working even harder to strive for greater results.

Cathy Stone in York
Cathy Stone in York
0 reviews Toronto, ON
8/10

Job done well, some items needed fixing and were fixed

Late August 2022 called for quote and signed contract.
Early September 2022 old asphalt removed and base laid
Early Nov 2022 pavement done, took one day and looks smooth and professional
Winter 2022/23 my neighbour is upset as there is much ice buildup around his garbage bins and on his sidewalk.
April 2023 weeds are springing up near my house and in some cases through the asphalt.
June 15 today a crew of two came to remove weeds, inject weedkiller and patch/tamp where the weeds grew up so far. I was promised theyd come back and do the same thing if more weeds showed up this summer or next summer. They also tried to mitigate my neighbours concerns about drainage but there is only so much one can do with how water is guided down a sloping street.
In future I would use this company. I would get the process started in June so I wouldnt have to worry about the job getting done before the asphalt plant closed for the winter. I would also know better what kind of timeline to expect for fixes. I have no quarrel with their work. I couldnt say another company would have done a better job. Communication and honest timelines are key.

Review has 2 previous versions
Approximate cost of services:
$5,000.00
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Company Response

Hi there, we really appreciate the feedback from you and the kind words. Great to hear you are pleased with our work. Thank you.

gfazari
gfazari
1 review Toronto, ON
10/10

Driveway Paving

Joe and Frank and their crew did an amazing job with the driveway. It looks fabulous! Highly recommend West-York Paving as they are very professional. Thanks and God bless.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the business and the Kind review.

carol in Toronto
carol in Toronto
2 reviews Mississauga, ON
10/10

new curbs, driveway & small paving stone front patio

Remo and team did a great job, on time and at a fair price. Lots of positive comments from neighbours on the finished look. They were recommended to me and I would certainly recommend them and have.

Approximate cost of services:
$9,500.00
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Company Response

Love the feedback. Our crew knows how to keep our clients pleased. Thank you.

Jackie C from Toronto
Jackie C from Toronto
3 reviews Toronto, ON
0/10

They don't stand behind their work

The measure of a good company is how they respond to clients when things dont go as planned under the written contract. West York Paving failed in this measure.

We hired West York Paving to replace the asphalt on our wide mutual driveway in mid-town Toronto. The contract included a specific written guarantee that the grading would slope water away from our house. The work was completed in early August 2021 and after the first heavy rainfall a few weeks later, we noticed that the water was collecting and running off towards our house. This also happened during a second rainstorm.

We called the company to discuss this and followed up by email. Frank (one of the co-owners, we believe) and a worker inspected the asphalt and Frank told us that it was not sloped properly away from the house. In fact, it was sloped to drain water from our neighbours side of the drive onto our side, rather than into the middle of the mutual driveway. Frank told us he would get back to us after he spoke with his brother Joe (also a co-owner, we believe). No one called us back. We later telephoned the company and Joe told us there was no problem with the workmanship and there was nothing they could do. He raised his voice, yelled at us and then hung up on us. West York Paving later failed to respond to our registered letter, in which we requested a refund for failure to honour its contractual guarantee. We have never had a contractor refuse to at least make some effort to remedy their defective work and honour their written guarantee.

We hired another company to completely re-do the work, which involved digging out all the new asphalt. This other company did a great job, used smaller rollers and hand-finished all the asphalt to ensure the asphalt was properly sloped and graded into the middle of the driveway. They took the time to explain to us beforehand the additional steps to consider in order to pave our wide mutual driveway something West York Paving had not bothered to do.

We had an extremely poor experience with a contractor that has no interest in responding to its customers concerns.

Approximate cost of services:
$7,300.00
2 of 2 people found this review helpful.
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Company Response

You mention several times that the measure of a company is how they respond to their customers and Funny enough we respond to all of our customers which as you can see on our Homestars site. In fact we have Glowing Reviews from several of our customers so I don't think people are going to buy into you Slandering our company as you have been trying to do over and over again. When a company gives their opinion on how a job is to be done and you agree to the terms you should not come back at them with a ridiculous story as you have written explaining what you say happened. In your case it was entirley up to you to go ahead and hire another outfit to repave your driveway which was not necessary but again this was your choice to do so.In conclusion to this matter I want anyone reading this Review to Know that we do take customer service very serious and our Hundreds of Reviews posted prove just that. Thank you.

Plamen
Plamen
4 reviews Toronto, ON
10/10

The perfect paving company

West Work Paving is an extremely good and professional company in its field.

They removed the old asphalt by digging out more than 30cm down and placed crushed stones to properly settle and also removed the driveway side curb. Thus, they laid a solid foundation for the asphalt.

We agreed in advance for them when to come back and after two months, when they came, they installed the new curbs, and several days later, they made the paved the driveway by laying two thick layers of asphalt.

The Driveway looks great.

I am impressed with the work of West Work Paving, Joe, Frank and their team. Especially Frank is like a magician - works super professional and quick.

Just Excellent work.

Approximate cost of services:
$6,500.00
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Company Response

we like to get in work hard and get out for our customers to enjoy their driveways. I will let Frank know as well. Thank you.

Bill in Toronto
Bill in Toronto
3 reviews Mississauga, ON
10/10

Driveway Paving

Thank you Joe, Frank and crew for an excellent job paving our driveway!
From start to finish, you kept us informed ! We highly recommend your company!

Approximate cost of services:
$3,955.00
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Company Response

Glad to hear they did a great job for you. Thank you for the review.

mike in Toronto
mike in Toronto
1 review Brampton, ON
10/10

Driveway paving

Remo great guy,his crew great team attention to details Im very happy with the job great work guys thank you and thank you Remo excellent work no bowl of s. He delivered what he promise fantastic all around would recommend them in a heart beat . Grazie Remo and crew

Approximate cost of services:
$4,000.00
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Company Response

The crew always delivers the best results for our customers. Like your response very much. TY

Private User
Private User
Private User reviews Bolton, ON
10/10

Impressed!

The first thing I would like to say is what a wonderful crew! Very well organized, efficient, quick, kind and respectful! Remo was very professional, straight up and courteous. They were on time, mindful of the neighbours and didnt leave a mess. They did everything I wanted and took the the time to explain things if I didnt understand. If you are thinking about retaining West York Paving, theres nothing to think about just go ahead and do it. You will not be disappointed!

Approximate cost of services:
$3,600.00
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Company Response

We will never disappoint or at least try not to . Thank you.

StellaMila
StellaMila
2 reviews Toronto, ON
10/10

Customer Service at its best!

This company stands behind their work and is a wonderful representation of hard work and excellent customer service. Thank you for helping to make our driveway perfect!

Approximate cost of services:
$100.00
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Company Response

Great customer service is what we built this company on and will continue to do so for many more years. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about West York Paving Ltd

West York Paving Ltd. is a family owned and operated business that was established in 1965. We have been a leading force in the paving community and have been serving the City of Etobicoke, the City of Toronto and the surrounding GTA areas for over 45 years.

Mission Statement
Our dedication and commitment is to provide SUPERIOR CUSTOMER SERVICE through our outstanding professional integrity, our experienced staff, our competitive pricing and our exceptional workmanship. Our pledge to our customers is to establish trust through our work ethics. At West York Paving we promise to use ONLY the highest grade of raw materials, impressive State of the Art paving equipment and trucks to ensure that the FINISHED PRODUCT ALWAYS MEETS AND EXCEEDS THE CUSTOMERS SATISFACTION AND EXPECTATIONS.

Our impeccable reputation and image in the residential and commercial paving contractors business has been built on Our Mission statement. The proof is in our constant customer referrals and repeat business.

AWARD WINNING PAVING COMPANY YOU CAN TRUST! CHOSEN BY YOU!!! We are the proud Readers' Choice Awards Winner for 2010,2011 & 2012.

We are officially registered and proudly run as West York Paving Ltd. Company and we are also known as YORK WEST PAVING LTD. Both business names are run as one and the same. Our company’s name is synonymous with quality, value and excellent service.

OUR GUARANTEE
At West York Paving Ltd., we individually design and engineer your driveway using the highest quality materials combining expertise with experience. Although residential driveways and commercial lot designs and projects may vary from client to client, specifications and skill are always guaranteed to be consistent; from the biggest job to the smallest.
West York Paving provides a full 12 month written guarantee with every contract.

Our Services Include:
*Residential Paving
*Commercial Paving
*Asphalt Paving Contracting
*Driveway Extensions
*Sub-base Excavation
*Grading Work, Regrading and Compacting
*Interlocking Work
*Concrete Floors and Pads
*Walkway Reconstruction
*Parking Lots
*Industrial Lots
*Commercial Plazas
*Condominium Laneways
*Grinding / Pulverizing
*Resurfacing
*Patch Work
*Asphalt Grindings
*Catch Basin Installations
*Painted Line Markings
*Rural Laneways

CATEGORIES
Paving Contractors
SERVICES
Residential Paving, Commercial Paving, Asphalt Paving Contracting, Driveway Extensions, Sub-base Excavation, Grading Work, Regrading and Compacting, Interlocking Work, Concrete Floors and Pads, Walkway Reconstruction, Parking Lots, Industrial Lots, Commercial Plazas, Condominium Lane-ways, Grinding / Pulverizing, Resurfacing, Patch Work, Asphalt Grindings, Catch Basin Installations, Painted Line Markings, Rural Lane-ways
WEBSITE
http://www.westyorkpaving.com
YEAR ESTABLISHED
1965
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12 month written guarantee
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