Captain Electric

Electricians
Pickering ON L1W 3V4
Write a Review
Write a Review


HomeStars
Electricians
Captain Electric
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Captain Electric

Average customer rating:
9.7 10 (406 reviews)

Sort by

Grace & Gareth
Grace & Gareth
1 review Toronto, ON
10/10

Upgraded service from 60 to 200 amps

We have hired contractors in the past and must say that we were blown away by the quality of service we received from Captain Electric! From our initial email of asking for a quote, all the way to the end, they were consistent in responding timely and clearly, providing us with all the information we needed in order to make decisions. Kevin came to scope out the job and provided us with a quote, and we appreciated his professionalism and willingness to answer all the questions we had regarding the work involved. On the day of the upgrade, Kevin and Terayus showed up on time and were respectful of our house as they set-up equipment to do the work. The pictures below show the quality of the work you can expect from Captain Electric. They did everything with care and we are so happy to have done this project with them!

Approximate cost of services:
$7,800.00
Was this review helpful?
Company Response

Thank you Grace and Gareth. We try to be as Upfront and Straight forward as possible with our clients, and communication is key ! We appreciate this review, and it was a pleasure to work with you as well. We look forward to being of service to you again, when you need us.

Christina (Whitby)
Christina (Whitby)
3 reviews Whitby, ON
10/10

Thank you Captain Electric!

We hired Captain Electric to install two new bathroom exhaust fans and several potlights in our home. From initial contact to in-person consultation (including immediate quote), speedy booking to work completion and follow-up, Captain Electric exceeded our expectations! Communication, knowledge, experience, professionalism and quality of work were all top notch! Jackson, our project manager, kept everything organized every step of the way, including sub-contract arrangements with the roofer, and was available for any questions or concerns. The crew was in and out in a day with no follow-up needed. By the time they left, not only did we have both fans and all potlights installed, we had a new doorbell, wiring for several old fixtures removed, our fireplace properly disconnected for further work and a surge protector installed (which we didn't even know what an option). Thank you Jackson and Captain Electric!!

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

We appreciate the review Christina, and Thank you for taking the time to post. We talk about the importance of communication with our clients and between the office and field Electricians, and everyone on the team takes this to heart. Thanks again for the review, and we know you will enjoy the exhaust fans and new lighting.

Liz
Liz
2 reviews Toronto, ON
10/10

New indoor & outdoor lighting, repairs to outdoor outlet & garage.

Fantastic experience with Captain Electric! The work was great & the team were lovely. Would definitely call again & will recommend to family & friends.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

We know how annoying Electrical problems can be...... so we are happy to have solved those concerns for you.
Thank you Liz for the review ! Much appreciated. :)

Cathy and Drew from Toronto
Cathy and Drew from Toronto
9 reviews Toronto, ON
10/10

Captain Electric electricians

The overall experience with Captain Electric was great!!!! Tim and James arrived on time and were very professional and courteous, straightforward with pricing options, etc. for all that we needed done.
I would certainly use them again.
Thank you.

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Thank you Cathy and Drew. We appreciate the review, and were happy to be of service.

Wayne from Scarborough
Wayne from Scarborough
15 reviews Toronto, ON
10/10

Fixture Replacement

Absolutely the best - excellent service and and a pleasure to deal with, including the electricians and office staff. I have used Captain Electric for many years and for big and small jobs and have always been very pleased. Highest recommendation!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you Wayne. We know there are other choices for having your Electrical work done. We appreciate the Loyalty and Commitment you have shown to our company over the years. Your comments are much appreciated.

Private User
Private User
Private User reviews Toronto, ON
10/10

Home repairs

Simply the best. Efficient, courteous, knowledgeable and on time. Many thanks Mitchell for a job well done.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thank you Private User. Mitchell and the entire team have been super busy lately, .... we appreciate the review, and look forward to helping you again when you need us.

Private User
Private User
Private User reviews Toronto, ON
10/10

Electrical Service

I called end of day Friday for someone to check transformer wiring/doorbell and chimes. Dave arrived 45 mins later and addressed all issues. He explained what was needed and swapped out parts. Excellent response, clear pricing explained up front and very customer centric. I would not hesitate to recommend this company for electrical work.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank you for the review private user. We know electrical problems can be scary sometimes when you don't know exactly what is happening. We were happy to be of service to you and happy we were able to resolve the issue quickly for you.

adam_mousa in Ajax
adam_mousa in Ajax
3 reviews Pickering, ON
10/10

Wire for a New Ceiling Light & 2 Sconce Lights

From the first point of contact all the way to the end they were absolutely amazing to deal with. Their quote was very transparent and accurate. When it came time for the work to begin, the crew was polite, very professional, arrived on time and made a great effort to take care of my home and do a thorough job of cleaning up after the work is complete. I would not hesitate to fully recommend Captain Electric and will always use them for my electrical work - big or small!

Approximate cost of services:
$2,850.00
Was this review helpful?
Company Response

Thank you Adam for taking the time to post this review. It was a pleasure to work with you,and we feel the same way about our entire team. We have great office personnel and excellent Electricians serving our clients every day. We appreciate the kind words and look forward to helping you again when you needs us.

10/10

Fast and efficient service with a smil

Had the pleasure of working with Captain Electric. I found communication to be very clear from their first phone call until the job was completed. The work was done quickly, cleanly and to my expectations. I would recommend Captain Electric.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you A. Lalani. We appreciate the review, and were happy to be of service. We are so proud of our team and what they accomplish every day, and it is a real pleasure to have great customers like you to serve. Thanks again.

Steph and Scott in Oshawa
Steph and Scott in Oshawa
6 reviews Oshawa, ON
10/10

Interior Work

Absolutely Amazing Service!!! We moved into our new home knowing that there were issues we had to fix, and Dan along with his assistant Bronson came in a fixed one of these issues with flying colours. I will definitely be using them again for any electrical issues we will need in the future. Thank you for your impeccable service and keep up the great work. :)

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you for your kind comments

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.