Captain Electric

Electricians
Pickering ON L1W 3V4
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Captain Electric
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96%

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Reviews for Captain Electric

Average customer rating:
9.7 10 (404 reviews)

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Private User
Private User
Private User reviews Scarborough, ON
10/10

broken bathroom fan

Contacted Captain Electric to fix a broken bathroom fan and dining room dimmer switch. Kevin showed up on time and was professional, courteous and incredibly helpful. The work was done perfectly and cleanly. I have used Captain Electric in the past and will again. Thank you Kevin. Prima L

Approximate cost of services:
$1,200.00
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Company Response

Thank you Prima. Kevin is a top tier Electrician and an excellent communicator. We are so happy he is on our team to provide service to our clients. We appreciate you loyalty to our company and we will see you soon on your upcoming scheduled service call.

Ian & Marg in Courtice
Ian & Marg in Courtice
3 reviews Oshawa, ON
10/10

Overall Safety Check and Upgrades

If you need any kind of electrical service this is your team. They are professional, easy to work with, friendly, efficient and the work is done in a timely manner. They gave us options in different price plans with no pressure. Great team..will hire again anytime no matter what the size of the project.

Approximate cost of services:
$8,000.00
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Company Response

A Safety Check of your Electrical system is a great idea, and well worth the investment. We appreciate the review and Thank you Ian and Marg for trusting Captain Electric with your Electrical needs. We look forward to helping again when you need us.

D&D
D&D
2 reviews Pickering, ON
10/10

Electrical

I lost power to the west side of my house.
Jackson arrived a bit early (which was perfect). Diagnosed the problem very quickly; provided multiple options as well as cost. Absolutely no pressure tactics. Very pleasant; very professional.
I'm an older single woman who has been taken advantage of by tradesmen in the past.
I am incredibly impressed with Captain Electric; would not hesitate to contact them in the future if needed.

Approximate cost of services:
$160.00
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Company Response

Jackson is a top notch Electrician and an excellent troubleshooter. We appreciate the time you took to write a review, and we look forward to helping you in the future. Thanks D&D !!

Maryanne Hatcher from Toronto
Maryanne Hatcher from Toronto
12 reviews North York, ON
10/10

Always a 10 star company

I have been using this company since my husband first utilized their services in 2010. Their professionalism and workmanship are outstanding. Tim has been here on multiple occasions. His knowledge and skill set make him a true asset to the company! I highly recommend Captain Electric~

Approximate cost of services:
$1,967.00
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Company Response

Thank you Maryanne for the review. We do appreciate you, and your loyalty to us,....and it's been an amazing journey for our company for the past 32 years. It is clients like yourself and your husband that has made that journey all the more pleasant. We appreciate all that Tim does for our clients as well, .... Tim is truly a great asset to our team,and it is nice that he is mentioned here. Thanks again Maryanne, and we look forward to seeing you again.

Tom
Tom
1 review Old Toronto, ON
10/10

Light fixtures, dimmers and receptacles

We had a hanging light fixture installed, one potlight created several dimmers installed and all our receptacles changed.

Tim and his apprentice Trey (sp?) explained the process, cost and were responsive when we asked for some things to be added or readjusted after installation. We got to ask a lot of questions, which was nice.

Overall a pretty smooth and pleasant process

Approximate cost of services:
$4,000.00
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Company Response

Thank you Tom. We are happy to spend as much time as needed, and answer any questions as they arise. Most people don't get a chance to talk to Electricians that often, so it's good you took advantage ! Thank you for the review , and taking the time to post a review.

faizaldasu
faizaldasu
2 reviews Scarborough, ON
0/10

Electrical issue

Contacted this company for an electrical issue. Two electricians came and spent 1 hour trying to identify the problem, they were not able to identify the problem after 45 minutes. Said that we would need a further diagnostic for $800.
We had our handyman take a quick look at the issue and identified that it was a tripped GFCI outlet, he reset the outlet and problem solved.

This company is very underhanded, do not use them!

Approximate cost of services:
$300.00
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Company Response

A Patient Care area falls under Section 24 of the Ontario Electrical Safety Code. A Medical facility is wired differently than a home, and Electricians know this, and would not expect a GFI to pass through to patient care area receptacles, so attention was focused on the panel circuits. The panel was checked thoroughly. We were told by a staff member that the room in question would be occupied within 5 -10 minutes. minutes, so a plan to return under a further diagnostic was presented. This was explained to the owner.

MJV in Whitby
MJV in Whitby
4 reviews Whitby, ON
10/10

Move dinning room light

I use Captain electric for all my electrical adds/moves and changes. They come well prepared, friendly and I know the job is done right and to code.

Approximate cost of services:
$900.00
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Company Response

Thank you MJV. It is important to obtain permits when required, as you stated....even when it's something seemingly insignificant. We do appreciate you, and the loyalty you have shown to our company over the years. Thanks for the review.

Rouge Retired
Rouge Retired
1 review Scarborough, ON
10/10

Entrance Lighting

Lights worked for 15 years then stopped coming on at dusk. Changed the switch myself with no reaults. Time for the professionals. Old fixtures
just "weathered-out" with no roof above and ezposed to the elements.
Tested for current continuity to know that old fixtures were the problem.

Approximate cost of services:
$400.00
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Company Response

Thank you Rouge Retired. Happy to be of service to get you up and running again. New fixtures look great ! We appreciate the review.

Christine
Christine
3 reviews North York, ON
10/10

Upgrades to Old House

Jonah and his co-workers were excellent. They were clear and organized. Excellent communication with the office as well.

Approximate cost of services:
$11,000.00
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Company Response

Thank you Christine. Jonah is an excellent Electrician, and we are so happy to have him on our team. We appreciate the office staff as well, ...keeping everything organized and on time. We look forward to helping you again , when you need us. Thank you for the review.

Marilyn
Marilyn
1 review Scarborough, ON
10/10

light fixture installations and outlet repair

Mitchell and Cory were professional, courteous and very efficient. They answered all of my questions before I even asked them, and explained everything to me before the job was done. I would highly recommend Captain Electric and Mitchell and Cory

Approximate cost of services:
$1,400.00
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Company Response

Thank you Marilyn. Mitchell and Cory are great guys, and both are excellent Electricians and work well together. We are proud of our whole team here at Captain Electric, and we are pleased that you had a good experience. Thanks again for the review..... we appreciate you for taking the time to make some comments.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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