Captain Electric

Electricians
1885 Clements Road Unit #267 Pickering ON L1W 3V4
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Captain Electric
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97%

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Reviews by rating (past 12 months)
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Best of 2019 winner 10 timesBest of 2019winner 10 times

Reviews for Captain Electric

Average customer rating:
9.8 10 (290 reviews)

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Delighted Customers
Delighted Customers
7 reviews Pickering, ON
10/10

Installation of Exterior Post Lamp

We are absolutely delighted with the service provided by Dan and Branson! Their professionalism, expertise, work ethic, efficiency and positive client oriented approach is second to none. Captain Electric is now our go-to #1 choice!”

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Company Response

It makes our day when we have pleasant customers such as yourselves to work with! Dan and Bronson make a good team, and we appreciate their work ethic. We look forward to helping you next time, and Thank you for the review.

Christine in Toronto
Christine in Toronto
1 review Pickering, ON
10/10

Replacing pot lights, hanging fixtures, and adding new fixture boxes

We have been very pleased with the work done by Captain Electric. We have had work done by this company in two of our homes and we are always satisfied with the professional approach. Kevin always gives us a quote in advance and also provides suggestions for future improvements. Today Kevin and Jackson , as the other electricians we have had the past , completed the work quickly, politely and cleaned up after themselves beautifully.
I highly recommend Captain Electric.

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Company Response

Thank you again Christine for choosing Captain Electric. It has been a pleasure providing service for you over the years. We know you will enjoy your new home, and we look forward to seeing you again when you need us.

Michael in Pickering
Michael in Pickering
1 review Pickering, ON
10/10

Upgraded electrical panel & fan installation

We are quite satisfied with their quality service & cleanup. They arrived on schedule & were very pleasant & profession with their work. We would use their services again. Highly recommended.

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Company Response

Thanks Michael. Your new panel will serve you well for many years to come, and your ceiling fan is a nice touch to the room. We were happy to provide these services for you, and we appreciate the time you took to write a review.

James in Toronto
James in Toronto
1 review Pickering, ON
10/10

Replacement of 3 outside light fixtures and installing a timer for the outside lights

Excellent service by Zac and Tim. They were able to troubleshoot when one of my new light fixtures that I had purchased was slightly damaged and they moved my mailbox down a few inches to ensure there was adequate clearance after my new fixture was installed. Great guys.

1 of 1 people found this review helpful.
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Company Response

Thank you James for sharing your experience about Zac and Tim. Our people is what makes our Company great, and we know we have a bunch of keepers here. Even though they are both younger Journeyman Electricians, they have a wide range of experiences in problem solving, and we have team "huddles" regularly where we share experiences to help us in our work. Tim just joined our team last month and will soon be in his own truck. Thanks again James, and we look forward to helping you again when you need us.

Heather  in Pickering
Heather in Pickering
0 reviews Pickering, ON
10/10

New circuit panel

I cannot thank Ryan and Captain electric enough for coming through for us during our lose of power to half our home. Everyone in your organization was professional and extremely helpful. Ryan and his apprentice were amazing. Despite it being a Friday evening of a long weekend Ryan did not hesitate to get our issue resolved that evening; he was very organized and got the job done in a timely fashion. I would not hesitate to recommend Captain Electric to anyone looking for a reliable efficient electrical company. Ryan is a real asset to your organization. Thank you all once again.
Heather

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Company Response

It was our pleasure Heather. We are available 24/7 for Emergencies just like the one you experienced. Resolving your problem quickly was important for the safety of you and your family. This could have led to an Electrical Fire if it was not replaced. We appreciate Ryan and Bronson and others working late, and after hours shifts to get the power restored for everyone. Thanks again for the review !

Private User
Private User
Private User reviews Pickering, ON
10/10

Electrical panel replacemnt and up grade

Competent staff, courteous, excellent service and workmanship. Ryan and Bronson were prompt and focused on doing things right, in a timely fashion. The whole experience was great. I highly recommend Captain Electric.

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Company Response

Thank you for the review. Home renovations and upgrades can be a little nerve racking at times, and its people like Ryan and Bronson that can make the whole experience a little more enjoyable. We were happy to be of service and look forward to helping you again when you need us.

NS in Toronto
NS in Toronto
1 review Toronto, ON
10/10

Quality work, professional team - couldn't be happier!

The CE team was professional, focused on doing things right, and clearly work hard to meet customer expectations. This was not the cheapest quote we got but we're SO glad we chose this company!

I messed up by changing my mind on light placement after the installation was done. The CE team came back in a few days and fixed it without having to charge me extra.

Did I mention I was the one who messed up?
I'd recommend this company to anyone.

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Company Response

Hi Nicole - everyone messes up from time to time, - including Captain Electric team members. We just wanted you to be happy with your new lights, and it was a pleasure working with you. Thank you for the review and for sharing the photograph of your installation.

Angelos in Oshawa
Angelos in Oshawa
3 reviews Toronto, ON
10/10

Light fixtures, electrical wiring, hdmi cables in basement.

Ryan was very professional, punctual, and courteous. He explained everything in layman terms and made sure everything was up to code. He was tidy and quick and the pricing was competitive. Highly recommended!

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Company Response

Thanks Angelos. Ryan has been with our team for a long time, and is a great asset. We appreciate that you took time out of your busy schedule to write this review. We look forward to being of service again in the future.

Wayne from Scarborough
Wayne from Scarborough
10 reviews Oakville, ON
10/10

Fixture Replacement

We had three fixtures replaced/installed. All aspects of the service were excellent, including rapid booking of the appointment by the office, confirming calls for the appointment, arriving at the scheduled time, and thorough and professional completion of the work with full clean up. All in all a very pleasant experience. This is the fourth time we have used Captain Electric (including a full update of our electrical system) and we will definitely call them again in future. Highly recommended!

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Company Response

Thank you Wayne. As always , it was a pleasure working with you. We appreciate the time you took out of your busy schedule to write this review. See you next time !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, and Lighting
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV 240V Charging Stations -
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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