Captain Electric

Electricians
1885 Clements Road Unit #267 Pickering ON L1W 3V4
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Captain Electric
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 11 timesBest of 2020winner 11 times

Reviews for Captain Electric

Average customer rating:
9.8 10 (307 reviews)

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Andy_Whitby
Andy_Whitby
6 reviews Whitby, ON
10/10

Outlet/Circuit Breaking Issue

We've had an issue that was getting worse in our 12yo home, we thought it was a power bar or something connected to it but were able to rule all those out. I then suspected it was the way the original Electrician installed the outlets. I researched the best Electricians on Homestars, they are not cheap but you get what you pay for as Zac and the people at Captain Electric were Professionals thru and thru. They accommodated us by wearing a mask, they were able to come very quickly, they explained the process/set costs, what the issue was and exactly how they would fix it. It made sense to me, they replaced all the outlets connected in that series. Worked like a charm, no more circuit breaker trips! Thanks, Captain Electric!

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Company Response

We were happy to be of service, and solve this very annoying breaker tripping issue for you. Arc fault protection is necessary on receptacle circuits to prevent electrical fires from occurring. The connections within the circuit have to made to the highest standards, which takes more time and effort, and this is often not the case with original installation methods.Thank you Andy for the review - much appreciated.

Lee
Lee
2 reviews Richmond Hill, ON
10/10

Installed Outlet in Garage

Very professional and efficient. I just needed an outlet on the side of my garage where there was none for my new workspace. The guys were in and out in an hour. Thank you!

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

New breaker

From expediting the service call, providing professional service, fully answering all questions that I had and even suggesting that I speak to my home insurance carrier to see if coverage was in place I thank Captain Electric and particularly Ryan and Jonah.

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Company Response

Thank you for taking the time to write a review. Electrical work can sometimes be complicated, so we always try to provide as much information as possible so you can be well informed when considering your options. Ryan and Jonah are great guys, and really know the trade.

Heidi in Toronto
Heidi in Toronto
0 reviews Toronto, ON
10/10

Installing potlights in condo

Captain Electric came on-site and provided an in-depth estimate of the work required. They spent over an hour reviewing the requirements and wen tover the estimate. WIthin one week, they provided a crew of exprienced staff to complete the installation in 5 rooms in one day.

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Company Response

New Technologies really helped in this installation to allow flexibility for lighting control. The pot lights look great , and I'm sure you will enjoy them going forward. Thank you so much for the review !

Stephen in Toronto
Stephen in Toronto
0 reviews Toronto, ON
10/10

Great Service

I had a new service panel installed, as well as a GFI in an existing circuit, and a totally new circuit run. Kevin and Jonah are 2 very professional electricians. The work was performed as scheduled, and we are very pleased by the result.

Kevin and Jonah thoroughly checked all plugs and other existing circuits, before they finished.

Great work by true professionals.

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Company Response

Thank you Stephen for this review. We are fortunate to have such great people on our team. This makes our daily interactions at the office and with our customers a pleasant experience. Your new Electrical Panel and upgrades adds value to your home and makes it safer at the same time. We look forward to helping you again in the future.

Cory
Cory
3 reviews Markham, ON
10/10

220 Volts & Surge Protection

We needed to rewire a 220 volt outlet back to 110 volts and were also interested in adding professional grade surge protection to our home to truly protect all of our appliances and electronics beyond just protective power bars. Captain Electric responded promptly and were able to book us into their schedule quickly. They were very professional, knowledgeable, capable and did a great job. Tim showed up right on time, was courteous, communicative and tackled both jobs efficiently. Both he and Dave answered all of my questions about surge protection, which was very helpful...we're very happy with the results. If you're looking for honest, straightforward pros...Captain Electric is the real deal.

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Company Response

Surge protection is a good investment, and a great "add on" to any Electrical system to protect from destructive over voltage scenarios. Thank you Cory, and it was pleasure working with you.

Ashley in Toronto
Ashley in Toronto
0 reviews Ajax, ON
10/10

Great service, clear communication, very professional

New homeowner and wanted to get the electricity running in the garage.

Kevin came around on time and diagnosed the issue straight away. Good clear communication explaining everything along the way. Fixed up some faulty wiring in the garage, labelled my breaker box and gave me some advice on other electrical issues I should consider.

Cost includes three fire alarms replaced as they were over 20 years old.

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Company Response

Kevin always does a great job, and we are happy to have him on the team. Thanks Ashley, for spending the time to write a review. We are sure you will enjoy your new home.

Private User
Private User
Private User reviews Toronto, ON
10/10

Amp service & breaker panel upgrade +surge protection+ Fireguard Pro Pkg

Captain Electric provided excellent service in a timely fashion. Very good communication. Technicians were polite, friendly and competent. Equipment is trouble free so far. It is a company that appears to value customer satisfaction..

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Company Response

Thank you for the kind words. We do appreciate you, and the time you took to let others know, by writing this review.

Van in Toronto
Van in Toronto
1 review Pickering, ON
10/10

Basement wiring

We needed an overhaul of our basement wiring. We were very impressed: clear and reasonable estimate, work done efficiently and with care for detail. Rewired our basement to our complete satisfaction.

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Company Response

Thank you Van, we know everyone is busy and it's difficult sometimes to take the time to write a review. We appreciate you and the confidence that you put in our company. We would be happy to help anytime in the future should you need us again.

James B. from Whitby Shores
James B. from Whitby Shores
5 reviews Whitby, ON
10/10

Captain Electric are top shelf!

These guys are pros - best in class service, the only electricians we use. Ask for Kevin specifically, he knows his stuff and is a consummate professional. Highly recommend Captain Electric.

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Company Response

Hi James. Thank you for the review. We agree - Kevin is among the best at trouble shooting and repairs. We appreciate your trust in our company, and your long time support. We look forward to seeing you next time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, and Lighting
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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