Captain Electric

Electricians
1885 Clements Road Unit #267 Pickering ON L1W 3V4
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Captain Electric
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98%

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Reviews by rating (past 12 months)
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Best of 2019 winner 10 timesBest of 2019winner 10 times

Reviews for Captain Electric

Average customer rating:
9.8 10 (298 reviews)

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Mark
Mark
12 reviews Whitby, ON
10/10

Install a Wall heater in the basement bathroom

Basement bathroom was always cold in the winter so I got one of those in the wall heaters to be installed the guys came and hooked it up to the breaker panel running the wire through the drop ceiling and into the wall and installing the heater. A+ work

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Company Response

Your choice of in-wall heater was a good one. We have a similar in-wall model at our washroom in the shop, and it certainly takes the chill away in the cold winter months. Thank you for taking the time to post this review.

James B. from Whitby Shores
James B. from Whitby Shores
4 reviews Whitby, ON
10/10

Captain Electric are top shelf!

These guys are pros - best in class service, the only electricians we use. Ask for Kevin specifically, he knows his stuff and is a consummate professional. Highly recommend Captain Electric.

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Company Response

Hi James. Thank you for the review. We agree - Kevin is among the best at trouble shooting and repairs. We appreciate your trust in our company, and your long time support. We look forward to seeing you next time.

Robert in Ajax,ON
Robert in Ajax,ON
3 reviews Ajax, ON
10/10

Remove and Replace Pull Chain Fixture and Replace electrical outlets

Captain Electric was contacted, in order to remove and replace a pull chain light fixture, and two electrical outlets. Kevin was the technician, and I would like to say how professional, knowledgeable, kind and efficient this man was. He gave outstanding service, and answered questions most effectively. This is a company you cannot go wrong with.
Thanks again to Kevin and Captain Electric !!!! Well Done !!!!!

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Company Response

Thank you Robert. We appreciate the review. Kevin has been with us a long time, and is quite experienced for all things Electrical - - and as you noted in your comments, he's a nice guy too ! We are happy to be of service, - and we look forward to seeing you again.

Carly in Gravenhurst
Carly in Gravenhurst
1 review Gravenhurst, ON
10/10

Basement

Ryan fixed the issue with wiring that we had in the basement and gave us professional advice. Suggested other service that may be needed in the future but no pressure. Highly recommend.

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Company Response

Thanks Carly for the review. Ryan is a hard working member of our team, and is always looking to help out any way he can.

Noel in London
Noel in London
0 reviews London, ON
10/10

Dishawasher Outlet - surge protector - smart thermo

Came to install a dishwasher outlet, checked out a quirky ceiling fan, installed a surge protector and smart thermo stat both added on while on site. Outline the scope of the job along with costs prior to starting.

Professional, easily identifiable with company brand logos. Polite and patient. Would recommend based on worked completed and how they presented themselves.

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Company Response

Thank you Noel for the review. We strive to be upfront and straight forward with our pricing and presentation. We appreciate your remarks regarding our uniforms, and other branding methods. We have always felt that this adds to the total customer experience, and brings peace of mind to the client when dealing with our company. Thanks again, and we look forward to helping you again in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Lights up

Yesterday morning Ryan and Jackson came over from Captain Electric and it was an excellent experience. They installed LED sconces and replaced all the necessary bulbs and switches around the house. They even repaired a couple of outdoor bulbs no charge! They were totally professional and easy to work with. I would definitely recommend them without a doubt in the future.

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Company Response

Having good lighting is important for safety and security of your home. Especially in the winter months when there is shorter periods of daylight. Thank you for the review.

Richard in Whitby
Richard in Whitby
2 reviews Pickering, ON
10/10

electrical work

Prompt response to my inquiry. Came the same day and did the repair/install the same day. Wasn't a big job, but very satisfied with the professionalism and quality of work.

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Company Response

Thank you Richard for the review. About 93 % of the time we are able to complete smaller jobs on the same day we arrive.It was a pleasure working with you.

Samy in Pickering
Samy in Pickering
1 review Pickering, ON
10/10

Main breaker upgrade

Captain Electric helped us when our main breaker burned. It was very short notice and they looked after all aspects associated with getting the work completed including calls to authorities, permitting, new breaker etc..... Power was restored within 24hours. Unbelievable!! The service was excellent, the workmanship, neatness of work was fantastic. Referring Captain Electric to my friend's is very easy to do.

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Company Response

Losing power to your home can be very stressful. No heating or cooling, no lights, no power for fridge or freezer, - you have to get power restored quickly ! We understand that, and know the procedures and correct protocols with the Utility companies and the Electrical Safety Authority. We also have the equipment in stock at our shop in case the damage is severe and multiple parts of the system need to be rebuilt or replaced. It was a pleasure to help you Samy , and Thank you for the review.

Christine in Toronto
Christine in Toronto
1 review Pickering, ON
10/10

Replacing pot lights, hanging fixtures, and adding new fixture boxes

We have been very pleased with the work done by Captain Electric. We have had work done by this company in two of our homes and we are always satisfied with the professional approach. Kevin always gives us a quote in advance and also provides suggestions for future improvements. Today Kevin and Jackson , as the other electricians we have had the past , completed the work quickly, politely and cleaned up after themselves beautifully.
I highly recommend Captain Electric.

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Company Response

Thank you again Christine for choosing Captain Electric. It has been a pleasure providing service for you over the years. We know you will enjoy your new home, and we look forward to seeing you again when you need us.

Michael in Pickering
Michael in Pickering
1 review Pickering, ON
10/10

Upgraded electrical panel & fan installation

We are quite satisfied with their quality service & cleanup. They arrived on schedule & were very pleasant & profession with their work. We would use their services again. Highly recommended.

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Company Response

Thanks Michael. Your new panel will serve you well for many years to come, and your ceiling fan is a nice touch to the room. We were happy to provide these services for you, and we appreciate the time you took to write a review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, and Lighting
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV 240V Charging Stations -
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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