Captain Electric

Electricians
1885 Clements Road Unit #267 Pickering ON L1W 3V4
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Captain Electric
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98%

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Reviews by rating (past 12 months)
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Best of 2021 winner 12 timesBest of 2021winner 12 times

Reviews for Captain Electric

Average customer rating:
9.8 10 (336 reviews)

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mike
mike
8 reviews Ajax, ON
10/10

THE BEST EXPERIENCE IN MANY MANY YEARS!

Hi there, I just like to comment on our experience with Captain Electric. The whole process was totally SEAMLESS! Starting with the great lady at the reception, and later on with the superb crew! I'm actually amazed, that even in these days there are people this professional, pleasant, friendly and efficient at the same time. Would recommend your outfit to my best friends! Thanks again for truly amazing experience! And sorry for my not remembering the names.(old age) Best regards Mike K. (Ajax) P.S. the management ought to be really PROUD of their people!,They are rare breed nowadays. (The names : Kiera (the Receptionist), Zak, Bronson (the Crew))

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Company Response

Thank you Mike. We appreciate our entire team, and our proud of their dilligent efforts. They have worked hard throughout the pandemic, providing essential Electrical Services to homes and businesses to keep electricity flowing to critical systems. Thanks again for the review.

mary from Toronto
mary from Toronto
10 reviews Toronto, ON
10/10

Change light fixtures

Kevin did a great job changing my light fixtures to LED. Kevin has also done some major work at my house such as rewiring. So happy this company takes great care in big jobs and in little jobs.

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Company Response

Thank you Mary. We feel our people make us a great choice for any Electrical service at your home or business. Kevin is an excellent worker and great asset to our company. Thank you again for taking the time to write a review.

Ruel from Pickering
Ruel from Pickering
21 reviews Pickering, ON
10/10

Replaced exterior fan/light

Great company and excellent work by Tim and his colleague. They are a super professional and pleasant company to deal with. Excellent communication, pricing and work. I would 100% call them again to work on any project.

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Company Response

Thank you Ruel. We strive to be easy to work with, and communication is very important within the company and with our clients. Tim has been working hard to provide great customer service along with all of our Apprentices. Thank you for choosing Captain Electric !

Jeff in Toronto
Jeff in Toronto
6 reviews Whitby, ON
10/10

Shed Lighting and outdoor outlet

I will be calling Captain Electric on my next electrical project. They come to site with supplies that got the job done right. I even added a couple lights on the outside of the shed that I did not plan on doing and Tim had no problem adding this to the job. My shed now has everything I need. I am very happy with the results.

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Company Response

Thank you Jeff for taking the time to write a review. Usually we can complete repairs or alterations over 90% of the time on the first visit, depending on the scope of work. Tim as always, is very good at his job. We look forward to seeing you next time when you need us.

Michael
Michael
9 reviews Pickering, ON
10/10

Install new electrical outlet for StairLift

Tim arrived as promised and evaluated several options for the installation. He settled on the most efficient and gave me a quote which i accepted ( a lot higher than I expected) Main difference with others is the issuance of a permit ($139 + tax) and inspection which guarantees job was done properly if inspected. Job was complete in 2.5 hrs and perfect clean-up.
Tim was very friendly and pleasant to deal with. Would recommend to others. I guess you get what you pay for.

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Company Response

Thank you Michael for choosing Captain Electric and posting your comments. Tim is a hard worker, and we appreciate that he cleans up nicely when he is finished working. We look forward to seeing you in the future when you need us.

Lance P.
Lance P.
1 review Ajax, ON
10/10

Installation of kitchen light fixtures

I was very happy with Ryan and his associate for the install of my new light fixtures. Ryan also recommended the surge protection and I agreed to get that installed after Ryan's thorough explanation of the benefits. I will definitely call Captain Electric again for any electrical work needed in the future.

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Company Response

Surge protection is essential to protect sensitive electronics that seem to be in almost everything these days. Thank you Lance for the review, - we appreciate the time you took to comment on HomeStars.

Paul in Markham
Paul in Markham
2 reviews Markham, ON
10/10

Install New smoke and carbon monoxide detectors throughout home

Great Service. Nice install. Friendly personal. Installed three new hard wired talking smoke and carbon monoxide alarm units. Previously old units in home were over 10 years old. These new units are good for another 10 years. Captain Electric is the place to call.

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Company Response

Smoke and Carbon Monoxide Alarms are so important for the Safety you and your family. Every service vehicle we have has multiple units in stock, ready for installation. Thank you Paul for taking the time to write a review - we do appreciate this.

Ford in Toronto
Ford in Toronto
0 reviews Toronto, ON
10/10

As A Landlord The Process Was Very Seamless. I Will Use Them Again

I own a property out East and I needed someone to take care of an electrical outlet that would short circuit when it was plugged in. I called Captain Electric based on a recommendation from a friend.

The whole entire process was very straight forward and I didn't need to take time off to deal with it. I prepaid for the service call and they came in the following morning to fix the issue. They called me afterwards to give me an update on the issue.

Overall, I was very satisfied.

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Company Response

We know that fast and complete service is important in any business setting - and especially with rental properties. We were happy to help out. Thank you Ford for taking the time to review your experience with Captain Electric.

Eva in Maple
Eva in Maple
0 reviews Oshawa, ON
10/10

Replace amp panel and switch. Install new lighting throughout the house and on west wall.

Excellent service from initial contact with the office to end of service. Dan was courteous, knowledgable, and thorough. He estimated everything I asked for, made concrete suggestions and moved ahead to get the work completed. The team of electricians for the project were fantastic. Efficient and professional work. I was consulted along the way for key decisions so I have exactly what I envisioned. Would highly recommend Captain Electric.

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Company Response

Thank you Eva. Again; - we can't say enough about the team at Captain Electric. We are fortunate to have great people working for us, and we take seriously the work we are doing. We appreciate your comments.

Ben
Ben
2 reviews Toronto, ON
10/10

Knob and Tube Removal

Hired Captain Electric after discovering our house had knob and tube wiring. Zac and his team were friendly and professional throughout the job. We felt at ease the entire time. The work was done reliably and our house felt safe in their hands. As we worked from home during this job, the team went above and beyond to accommodate us. We were really impressed with how few holes in the walls were needed despite re-wiring our entire house (and patching after was included in the quote). Highly recommend!

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Company Response

Thank you Ben for posting a review on Homestars. Rewiring an older home can be a challenge. Zac and the team know through experience what to expect, and try to keep any patching to a minimum. We are happy that we could help make your home safer and more secure. Thank you for choosing Captain Electric.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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