Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Two Small Men With Big Hearts Moving Co

Moving & Storage
Kelowna BC V1Y 9X1
Write a Review
Write a Review

Recommended Professionals

98%(71 reviews)
91%(7 reviews)
97%(37 reviews)
98%(71 reviews)
91%(7 reviews)
97%(37 reviews)
HomeStars
Moving & Storage
Two Small Men With Big Hearts Moving Co
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Two Small Men With Big Hearts Moving Co

Average customer rating:
0 10 (1 reviews)

Sort by

L.B. in New Westminster
L.B. in New Westminster
5 reviews Kelowna, BC

First Review

0/10

Move within Kelowna, BC - July 2012

Kelowna, BC location: AVOID LIKE THE PLAGUE!!!! Definately buyer beware with this company. Each location is independently owned and and there isn't much recourse if you are unsatisfied. The owner at the Kelowna location does not handle conflict very well and becomes quite agitated and loses his cool when confronted with a dissatisfied customer. The biggest issue that i have is that when I raised my issue with the 'manager', he told told me he would speak to his boss and get back to me and he NEVER did! I had to keep calling. Very unprofessional. I have moved with the Kelowna location twice and I would NOT recommend them. The movers worked hard I will say that, but the whole outfit is pretty sketchy. I used this company to move ALL of my belongings (furniture and personal effects) to my new condo in town and then again when I moved two years later. The second time I moved all of my personal belongings and small furniture pieces myself and the mover only moved the larger furniture pieces.........it cost over $100 more than my first move. When I complained about the inconsistency, I was met with excuses and hostility. If there is a problem, be prepared for them to blame you.

Approximate cost of services:
$620.00
What could this company do to improve their services?
Develop better organizational and communication skills. Learn to handle customer complaints in a professional manner.
Any advice to offer fellow homeowners facing a similar project?
Read reviews from others before deciding which company to hire.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Kelowna?