I had a tech drop by yesterday to repair a Frigidaire stove. Ironically it was the same guy who dropped by another time for a different repair. Needless to say, he hasn't changed. The guy entered the house like he owned the place and has to be the most unprofessional, rude and arrogant person I have ever had in my home. The first thing he did once he entered was to drop his tools on top of my kitchen counter. Honestly, I have never seen this before. I told him that is where we prep food and that not seem to be enough to move it. When I questioned him on it, he seemed very adamant about leaving it there and noted a perception of safety. What safety issue is there I asked? Youre standing in front of stove in one place and repairing it. He did stress that unless the tools remained there, he would not do the repair!
The guy eventually put the parts back together and failed to do the repair he was hired to do and just left. I called the repair company back and they failed to do anything as well with no escalation point. They pointed me back to the warranty provided and they were surprised when I called them back. Needless to say they won't be returning.
- Approximate cost of services:
- $100.00