Stepper Homes Ltd.

Here's my series of unfortunate events with my Stepperhome.

First day of possession of the house, the Main shower and bath leaked down to my kitchen when my daughter took a shower, after a month, the exterior outlet is wired wrong keeps tripping the breaker also the electrical panel is not label properly. On the 6th month, Mainfloor Ceiling got repaired due to water leak again from main shower and bath water fixtures.

Less than a year after possession, water leak on the back window, they said somebody came out and fixed it but, it leaked again after a year. Warranty manager said, any water driven by air is not covered by warranty, but the house should be sealed properly regardless of what ever condition.

On the 3rd year, noticed multiple small crack on the stucco, 4th year, brown liquid coming out of the cracks on the stucco.

I asked their warranty manager about it he said stucco is not part of the building envelope, the guy is a work of art, I tell you.

Here's the best part, before the 5 year warranty ends with ANHW, I filed a claim regarding the stucco cracks. From the date the Claim assessor did his report and from the time they finally worked on the back stucco. It took them a year and a half. They said my house is not their priority because they're fixing other houses with severe damage.

They opened the back wall and guess what, OSB wood is completely rotten, insulation is saturated with moisture and the molds and you would not believe it.

This Stepper home is only 5 years old. So, my message think twice before buying from Stepperhome.