Great builder. Good after sales too!
Moved into our new home since Nov 2015 (we signed the papers back in late Summer 2014) and now is a good time to write the review....I must say the Sales team in my area is superb. Very prompt in answering queries and ensuring the entire process is as smooth as it possibly can. Sure, some matters(delayed building permit, rough grading approval, etc.) are beyond their control but they do keep you informed. I even received periodic in-progress building photos(exterior and interior) via email.
I must also commend both the Site Superintendent and the Warranty Dept folks. Very professional, responsive and good following ups. Little things that do go wrong but they all get addressed quickly and efficiently...with one notable exception, but no fault of theirs.
Coventry Homes should re-evaluate a certain external vendor, in this case, their kitchen cabinet vendor(company name withheld). But kudos to the Warrant Dept for stepping up and going beyond, in ensuring the external vendor make good their promises.
- Approximate cost of services:
- $550,000.00