While searching for a General Contractor for our 800 sq. ft. basement, I read many, many reviews on HomeStars and I often wondered if the Home Improvement People’s high rating was a true indicator of the quality of their work. I can now say without a doubt that it really does!
We hired The Home Improvement People (THIP) after having Elia come to our home for an estimate. This was after we had numerous contractors come do the same. THIP wasn’t the cheapest, but they were easily at the low end of the range of estimates we had received. More importantly, Elia had the patience, professionalism and courtesy that gave us confidence over the other contractors. He responded promptly to my calls and to my emails, and he was punctual in meeting scheduled appointments. He was never pushy, always willing to answer our questions and was always honest with his opinions, ideas and suggestions. After we signed the contract and before the start of the project, Elia was always available to answer the many questions we had while we finalized our basement design.
Once the project got going, we had the pleasure to meet and work with THIP’s crew, led by their foreman Caio, with his sidekicks Fabiano and William. They were friendly, approachable, down-to-earth, hard-working, courteous, and very accommodating to our daily schedule. They held themselves and their subcontractors to the highest standards and they never cut corners, rushed, or settled on a sub-par job. They always cleaned up after themselves before leaving at the end of the day, and they were always available to talk to us when we had questions or concerns. They were quick to respond to our concerns and promptly addressed deficiencies along the way. We were very fortunate to have worked with such a stellar crew.
We would not hesitate to recommend THIP to anyone looking for a good general contractor for projects big and small. Caio and his team at THIP will be at the top of my list of contractors to call for any home improvement projects in the future. Thanks Elia and Caio for a job well done!
- Approximate cost of services:
- $37,000.00
- Company Response
Wow! What a wonderful and accurate characterization of Elia and the guys. They enjoyed working for you as well.
Enjoy your beautiful basement.Ben & Dan