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This entry did not meet HomeStars review criteria.
Warranty not worth the paper it’s written on
Hi There,
Thank you for contacting Vinyl Window Designs and bringing this issue to our attention, VWD has been in business for over 30 years and I can assure you we stand by our warranty. We want all of our customers to have confidence in our windows and our warranty. I would love to speak to you further about this so we can do everything we can to get resolve this, please contact us at info@vinylwindowdesigns.com. I look forward to hearing from you.
Regards,
Vinyl Window Designs
Hi there, thank you very much for such a positive review! We are so glad to hear about your experience with our product and dealer! Thank you for choosing VWD!
We are so happy to hear about your experience with VWD's customer service! Our Ultra series patented roll screen is a great way to have an unobstructed view of your windows! We hope you enjoy them for many years to come. Thank you for leaving a positive review!
Thank you for leaving us a review, we are so happy to hear about your experience with Samy! Samy has been with us for many years, he is one of our many skilled service technicians we have at VWD.
"must have" feature - roll away screens
We are so happy to hear about all the compliments you receive from your windows! Our Ultra series patented roll screen is a great way to have an unobstructed view of your windows! We hope you enjoy them for many years to come. Thank you for leaving a positive review!
Hi there, thank you very much for such a positive review! We are so glad to hear about your experience with our product and dealer! Thank you for choosing VWD!
Great vinyl windows that last a lifetime
Hi Encore! Thank you for choosing Vinyl Window Designs as your window dealer, we always appreciate your business!
Thank you for the amazing review. We are so happy to hear that you had such a wonderful experience with our service department!
Warranty not worth the paper it is printed on
Hi Jsponer, we would like to apologize for your negative experience you had with our company. We are normally known to have extreme attention to detail with our customers and we are sorry that your involvement with us has been anything but exceptional. We would greatly appreciate the opportunity to discuss this further with you regarding your warranty. You can reach us at 416-741-7820, and you can ask for the Service Department to speak with a representative. We look forward to speaking with you.
Vinyl Window Designs (VWD) is a manufacturer of residential vinyl windows, entry doors and patio doors. For over 30 years VWD has built a solid reputation for providing the best quality products at a great value for residential home renovation, custom homes and high-end home developments. VWD builds every component of their window and patio doors from vinyl to glass in our 200,000 sq. ft. facility featuring state-of-the-art machinery and expert craftspeople. We’re driven to provide the best in convenience and performance with their extensive lines of products, upgrades and accessories. Our window products qualify for some of the most prestigious product certifications offered in North America. We are one of the few that have chosen to work closely with the Canadian Standards Association Certification Program in Canada and with both the National Fenestration Ratings Council and with ENERGYSTAR ®.